Assistant Property Manager

Assistant Property Manager

Because every position is considered critical to Highmark's success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace!

The Assistant Property Manager performs community accounting functions and assists in the administration, leasing and supervision of personnel.

Help you achieve your goals by continuous professional development and regular career progression sessions

Competitive pay for the market

Monthly bonus opportunities for all site associates

30% associate rent discount

Medical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment

Company-provided life insurance, short term and long term disability coverage

Flexible Spending accounts

401(k) eligibility after 90 days, with 4% Highmark match

Professional Certification & Tuition reimbursement

Vacation, Sick and Personal Time off available to use after 90 days

10 paid holidays

Paid parental leave

Responsibilities

Collects and secures rental payments

Scans daily bank deposits and verifies the accuracy of those deposits

Assists Community Director with daily rate approvals in Yieldstar

Inputs daily activity transactions in Yardi and clears any outstanding validations

Prepares accounting records and reports, including deposit accounting and monthly close out

Verifies accuracy of move-outs for integration with rental collection company.

Delivers late rent letters and notices to vacate, and personally contacts all residents who have unpaid/owed rent daily

Responsible for bad debt collection until no longer applicable

Assists in eviction process and follows orderly and timely policies for local municipalities

Enters activity into YARDI in relation to the daily, weekly & monthly checklists – Enters Skip Watch information (if applicable)

Assists Community Director with Apartment Ratings responses

Assists team in achieving positive SatisFact scores

Assists with leasing duties, including showing apartments and preparing leases via E-signature if applicable

Maintains organized community office files

Maintains working knowledge of laws, rules, and regulations concerning apartment leasing and management, i.e. Fair Housing, collections, evictions, towing and pool enclosures

Prepares accurate and complete reports in a timely manner

Handles or assists in the receiving, recording, preparation and follow-up of work orders to facilitate residents' service requests

Assists in the inspections of vacant apartments and takes appropriate action to prepare them for market-ready status

Promotes resident retention by assisting with the renewal program

Performs periodic inspection of common areas, including balcony/patio inspections

Reports any observed maintenance problem(s)

Must assist in planning and preparation of resident functions

Must stay informed and comply with all policies and procedures as outline in the operations manual

Must adhere to and comply with company safety policies and rules and utilize safety equipment as required

Assumes duties of Community Director, as directed

Must always be courteous and helpful to residents, prospective residents and co-workers

Must have reliable transportation in order to attend meetings, purchase and pick up supplies

Must have mode of communication in which to be contacted at home and to respond in cases of emergency

Must be available for overtime, weekend, holiday and evening work

Must be willing to be assigned to other Highmark communities, as needed

Performs other duties as assigned by Community Director

Travel and overnight stays may be required

Qualifications

Interested in the above

You have leadership and team-building skills

Excellent mathematical skills (high school level)

You strive for excellence

High school diploma or equivalent

Mathematical skills (high school level) in order to calculate pro-rations, bank deposits, etc.

Excellent verbal and written communication skills

Proficience in Microsoft Office (Word & Excel), Outlook and internet

Apartment management experience preferred

Strong proficiency in property management software (preferably Yardi)

Leadership and team-building skills

Valid driver's license