Account Executive, Velocity (SMB) (New York)

New York OfficeSales & Partnerships – 12001 - Account Executives /Permanent Full Time Employee /HybridAircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.About the Team:Our Sales team is built around resourceful, intelligent, dedicated, and technically savvy professionals. We’re looking for an Account Executive who will immerse themselves in Aircall’s ecosystem and speak the industry language fluently. Commitment to the mission is essential — our ideal candidate is excited by Aircall’s outstanding company trajectory and significant individual earning potential, including uncapped commission. We’re looking for a team-player who wants to grow within the role for the foreseeable future.Key Responsibilities: Leverage exceptional prospecting skills to build pipelineGuide prospects through our sales cycle while documenting all customer interactions (calls, emails, demos) in SalesforceUse a consultative selling approach: Uncover pain points and help prospects realize Aircall’s value through conversational discovery calls & tailored demosWork collaboratively with other teams (Sales Development, Onboarding, Customer Success, Solutions Engineering, Support) to drive opportunities across the finish lineAccurately forecast new revenue each week, month, and quarter by keeping pipeline up to date within SalesforceQualifications:12 months or more of experience closing SMB/Mid-Market businessConsistent attainment (and overachievement) of quota and revenue goals in a high-volume, transactional saleExperience in a fast-paced environment with many competing priorities: An ability to stay organized and efficiently manage your timeFamiliarity with SPICED Sales Methodology & ability to challenge prospects & status quoAbility to articulate technical components of a product in a simple and effective manner (Selling Aircall requires a deep product knowledge. Learning these functions and clearly expressing their value is what this role is all about)An eagerness to become a product expert, understanding how customers are using Aircall and Aircall’s dozens of powerful software integrationsYou’re a driven, goal-oriented team player with a “must-win” attitude: we win and lose as a teamThe willingness to learn and be coached! Our product, sales processes, team, and company will continue to evolve and there is always more to learnYou learn from failure: We’re risk-takers. Trying, succeeding, failing — and trying again — are essential to who we are as a team and companyYou’re resourceful and scrappy: you will figure out what you need quickly to get the job done and get the deal across the finish line. You don’t wait for answers to come to you, you go out and find answersA desire to grow within the AE role for 2-3 years minimum. This is a long-term role with plenty of room for individual development (and significant earning potential!)Spanish speaking is a plus$70,000 - $90,000 a year$128,500-$180,000 OTEThe base salary range for this position is between the $70,000 and $90,000 per year range. This is not including bonuses/commission plans, and other benefits. The OTE of this position is within the $128,500-$180,000 OTE range with uncapped commission. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, and experience.Why join us?ð Key moment to join Aircall in terms of growth and opportunitiesð‍️ Our people matter, work-life balance is important at Aircallð Fast-learning environment, entrepreneurial and strong team spiritð 45+ Nationalities: cosmopolite & multi-cultural mindsetðµ Competitive salary package & benefits ð Medical, dental, and vision insurance is 100% coveredð 401k plan with company matching!️ Unlimited PTO — take the time you need to come to work feeling great!️ Wellness, commuter, and childcare reimbursementsð Generous parental leave policyDE&I Statement: At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.Want to know more about candidate privacy? Find our Candidate Privacy Notice here.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.