SLA-Driven Call Center Operations Manager

ASM Research, An Accenture Federal Services Company

A leading consulting firm is seeking a Call Center Operations Manager in Austin, Texas. The role involves managing daily call center operations, ensuring compliance with privacy standards, and improving workflow efficiency. The ideal candidate has a bachelor’s degree in a relevant field, relevant certifications, and extensive experience in project management. This position offers a competitive salary ranging from $111,400 to $150K based on qualifications and experience. #J-18808-Ljbffr

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Vacancy posted 1 day ago

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