Client Liaison

About the Company Red Clover is a New Jersey-based outsourced strategic Human Resources firm managing the recruitment process on behalf of a client. Job Details Department: Sales Location: New York Compensation: $65,000 - $75,000 / year Role Overview As a Client Liaison, you will serve as the key point of contact for clients and visitors, providing professional, courteous, and timely support across front‑of‑house and administrative functions. Your responsibilities include managing reception operations, client communications, appointment coordination, documentation management, and supporting client interactions throughout auction cycles. Key Responsibilities Serve as the first point of contact for clients, managing calls, visitors, and inquiries with professionalism and warmth. Oversee gallery preparation, viewing logistics, and scheduling for client appointments throughout auction cycles. Support bidder registration, ensuring clients understand auction processes and requirements. Manage documentation, including consignment agreements, W‑9 collection, and private sale paperwork. Maintain shared email inboxes, triaging inquiries and escalating as needed. Coordinate deliveries, mail processing, and administrative support for sales and operations teams. Assist with payment processing, release memos, and front desk coverage during peak periods. About the Candidate The ideal candidate is warm, highly responsive, and meticulous, with a talent for making clients feel comfortable and valued. You should be able to prioritize multiple complex responsibilities simultaneously while maintaining clear communication, thrive in a dynamic fast‑paced environment, and build strong relationships based on trust, transparency, and accountability. Knowledge, Skills & Experience 2+ years of experience in customer service, reception, or arts administration preferred. Strong verbal and written communication skills. Ability to manage varied administrative processes with accuracy and discretion. Familiarity with Google Workspace tools. Comfortable working in dynamic, client‑facing environments. Strong record keeping and reporting skills. Ability to work independently and collaboratively in a team environment. Experience with classical music, string instruments, or the arts is a plus. Core Competencies Customer Focus – Building strong customer relationships and delivering customer‑centric solutions. Action Oriented – Taking on new opportunities and tough challenges with urgency, high energy, and enthusiasm. Interpersonal Savvy – Relating openly and comfortably with diverse groups of people. Plans and Aligns – Planning and prioritizing work to meet commitments aligned with organization goals. Communicates Effectively – Developing and delivering multi‑mode communications that convey a clear understanding of the unique needs of different audiences. Benefits Medical, Dental & Vision Basic Life AD&D Disability 401(K) Program #J-18808-Ljbffr