Front Desk Associate

Facility Coordinator (Reception & Executive Support)

Duration: 6+ months contract with the possibility of extension based on performance and business needs. Location: Westerville, OH (Global HQ) - Onsite position

Position Summary

The Facility Coordinator serves as the first point of contact at headquarters and is responsible for delivering a professional, welcoming, and highly functional workplace environment. This role combines front desk reception, office services, and facilities coordination, while also providing administrative support to Executive Assistants and leadership.

Reception & Front-of-House Operations

Serve as the primary point of contact for employees, visitors, and vendors. Manage visitor registration, badging, and security protocols. Answer and direct incoming calls, emails, and inquiries. Maintain lobby and reception area. Receive and manage mail, packages, and deliveries.

Facilities Coordination

Create and manage work orders for maintenance and repairs. Coordinate vendor and contractor access. Support seating assignments and documentation. Monitor and restock supplies. Assist with office moves and reconfigurations. Submit Purchase Requisitions for approval, as needed, to facilitate completion of work orders and repairs.

Executive & Administrative Support

Support C-Suite Executive Assistants. Coordinate meetings, room setup, and catering. Assist with leadership visits and events. Maintain confidentiality and professionalism. Vendor & Service Coordination. Coordinate vendors and service providers. Support contractor onboarding and scheduling. Track service requests to completion.

Skills

Preferred Qualifications: Experience supporting executives. Experience with facilities or vendor coordination. Familiarity with workplace tools (Outlook, Excel, Teams).

Education

Qualifications: High school diploma or equivalent. 2+ years of relevant experience. Strong customer service and organizational skills.