Patient Intake Specialist

Patient Intake Specialist

Location: Blue Bell, PA

Schedule: Monday-Friday, 8:00 AM-4:30 PM or 8:30 AM-5:00 PM

Work Setting: 100% Onsite

About the Opportunity

Join a growing, family-owned healthcare organization that puts patients first. We are seeking a detail-oriented Patient Intake Specialist to support the intake and order management process for patients requiring specialized healthcare services. This role is ideal for someone with healthcare administration, patient access, medical billing, or insurance verification experience who enjoys helping patients while working in a fast-paced environment.

Responsibilities

• Review referral documentation and patient records for accuracy and completeness.
• Enter patient, referral, and order information into company systems.
• Verify insurance coverage, benefits, and eligibility to support order processing and reimbursement.
• Obtain required documentation from referral sources, healthcare providers, patients, and internal teams.
• Maintain accurate patient order records throughout the intake process.
• Communicate order status updates to patients, providers, referral sources, and internal stakeholders.
• Prepare and process documentation required for product delivery and reimbursement.
• Coordinate with cross-functional teams to ensure timely service delivery.
• Support compliance with payer requirements, clinical guidelines, and company policies.
• Help reduce claim denials by ensuring all documentation requirements are met.
• Provide exceptional customer service to patients, caregivers, and healthcare partners.
• Participate in special projects and process improvement initiatives as needed.

Qualifications

• Experience in healthcare intake, patient access, medical billing, home healthcare, or durable medical equipment (DME).
• Familiarity with medical terminology.
• Experience with insurance authorization, verification, and reimbursement processes.
• Knowledge of Medicare, Medicaid, and commercial insurance plans.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service skills.
• Comfortable handling a high volume of phone calls.
• Ability to work independently and as part of a team.
• Adaptable, proactive, and eager to learn new systems and processes.

What We're Looking For

• Someone who is compassionate yet able to navigate difficult conversations with patients.
• Comfortable explaining insurance coverage decisions and situations where patients may not qualify for coverage.
• A self-starter who takes ownership of their work and provides outstanding service.
• Strong relationship-building skills with both internal teams and external customers.

Why Join Us?

• Family-owned organization with a people-first culture.
• Strong opportunities for internal growth and career advancement.
• Leadership team committed to patient advocacy and exceptional care.
• Brand-new, state-of-the-art office environment.
• Annual company holiday celebration.
• Employee appreciation events, including Customer Service Appreciation Week and Nurses Week.
• On-site cafeteria offering meals, snacks, and beverages.
• Collaborative, supportive work environment focused on both employee and patient success.

If you're passionate about helping patients and enjoy working in a healthcare setting where your work makes a direct impact, we'd love to hear from you.

This is a Contract to Hire position based out of Blue Bell, PA.

The pay range for this position is $22.00 - $24.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Blue Bell,PA.

This position is anticipated to close on Oct 2, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.