Dispatcher

Job Description

Job Description

The Airco Team is always accepting applications! A company can only be as forward-thinking as its people. Airco Service is the leading service company in Oklahoma and Arkansas. We employ knowledgeable service professionals with excellent customer service skills. All full-time employees are offered a comprehensive benefits package that includes health, dental, life, vision, short-term disability, long-term disability, Aflac, 401K, Roth Options and Paid Vacation. If you are interested in joining our team, fill out the employment application below.

Job description

The primary responsibilities of the Dispatcher is to take calls and organize the daily dispatch of Sales/Service technicians and comfort specialists for the company, working to achieve a fuel and time efficient route.

The ideal candidate would be experienced in dispatching in Residential plumbing, electrical, or HVAC industrie s.

. Requirements:

• Positive attitude
• Ability to multitask
• Professional phone demeanor
• Excellent verbal communication
• Professional appearance
• Demonstrate the ability to follow operational procedures
• Strong customer service orientation
• Effective organizational and communication skills
• Excellent written communication
• An ability to function well as part of a team
• Diligent attention to detail
• Ability to type 50+WPM
• Ability to learn new software

Preferred but no Required:

• Service Titan experience
• MS Word, MS Excel

Benefits:

We invest in the whole you — your health, your family, and your future. When you join us, you're not just getting a job — you're gaining a benefits package designed to support you at every stage of life.

• Medical Insurance: Comprehensive medical coverage with four plan options to fit every need and budget, including an HSA-eligible high-deductible plan and an FSA.
• Dental Insurance: Dental coverage with low weekly premiums.
• Vision Insurance: Vision coverage with low weekly premiums.
• Basic Life and AD&D Insurance: Company-paid basic Life and AD&D insurance.
• Long-Term Disability: Company-paid Basic Long-Term Disability coverage.
• Short-Term Disability: Optional Voluntary Short-Term Disability coverage.
• Additional Life Insurance: Optional additional life insurance coverage available.
• Retirement Plan: Traditional 401(k) and Roth 401(k) options with company match!
• Supplemental Health Plans: Including Accident, Critical Illness, and Hospital Indemnity Insurance, plus disability resource services, travel and beneficiary support services, pet health insurance, and PerkSpot — an exclusive employee discount program.
• PTO and Paid Holidays Available