Customer Service Representative

Benefits AdministratorWe are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with.As a Benefits Administrator you will be in charge of making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely.Remote Work (California Residents Only)Requirements:Must have great attention to detail.Must be a team player.Previous customer service and sales experience is a plus.Must have strong communication skills.Must be personable and comfortable interacting with customers daily.Desire to participate in professional development and take on new responsibilitiesSelf-motivated and comfortable working both independently and as part of a teamCustomer service or customer relationship experienceBenefits:Health insurance reimbursement for all staff (upon qualification)Life insurance at no costAgents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan)UNION BENEFITS – Our staff also belong to a union which includes benefitsFree college classes for all membersStudent Debt Reduction ProgramScholarship access for members and their childrenUnion provides life insurance (in addition to our company) for all membersRoadside assistance for all membersIdentity Theft Protection for all members