CUSTOMER SERVICE REPRESENTATIVE

Benefits:

• Employee discounts
• Paid time off

About the Role:

Inland Auto and Truck Inc is looking for an enthusiastic and dependable Customer Service Representative to join our growing team in Corona, CA! This is a fantastic opportunity to be the face of a trusted automotive business, delivering outstanding service to every customer who walks through our doors.

Responsibilities:

• Serve as the primary point of contact for customers, both in-person and over the phone
• Answer inquiries related to automotive and truck products, services, and pricing
• Process customer orders, transactions, and service requests accurately and efficiently
• Resolve customer concerns and complaints with professionalism and a solutions-focused approach
• Coordinate with service and sales teams to ensure a seamless customer experience
• Maintain accurate customer records and follow up on open service or sales inquiries
• Support day-to-day front office operations as needed

Requirements:

• Previous customer service experience, preferably in automotive, trucking, or a related industry
• Strong verbal and written communication skills
• Ability to multitask and stay organized in a fast-paced environment
• Proficiency with basic computer systems and data entry
• Friendly, professional demeanor with a genuine passion for helping customers
• Reliable, punctual, and a strong team player

About Us:

Inland Auto and Truck Inc has been a trusted name in the Corona, CA automotive community, providing quality products and services to drivers and fleet operators alike. Our customers keep coming back because of our honest, knowledgeable, and friendly team. We take pride in fostering a supportive workplace where employees are valued and given the tools they need to succeed.