Store Manager

Company Description

Express Oil Change & Tire Engineers is one of the leading automotive service providers in the nation with over 300 locations across 19 states. We employ experienced, certified technicians trained to provide premium total-car care, and we use state-of-the-art equipment and premium parts to ensure the quality of our work. In addition to the oil change, our teams are capable of providing specialty services, tire services, as well as a variety of mechanical services, while continuing to place an emphasis on customer experience and being your one-stop automotive service provider. Express Oil Change & Tire Engineers continues to grow while maintaining our vision to continuously be the pre-eminent automotive maintenance provider, leading our industry through excellence, innovation, and growth.

Job Description

The Store Manager is responsible for leading all aspects of daily store operations, driving sales performance, delivering exceptional customer service, and developing a high-performing team. This role oversees hiring, training, coaching, and performance management while ensuring operational excellence, safety compliance, and profitability. The Store Manager partners with leadership to achieve business goals, maintain a positive workplace culture, and provide customers with a fast, friendly, and trusted automotive service experience.

Key Responsibilities:

• Lead and develop a team of automotive professionals to achieve operational and sales goals.
• Ensure exceptional customer service and a positive guest experience.
• Manage daily store operations, including staffing, scheduling, inventory, and financial performance.
• Coach employees on performance, productivity, and career development.
• Maintain compliance with company policies, safety standards, and quality expectations.
• Drive revenue growth through effective leadership, customer retention, and operational efficiency.
• Foster a culture of teamwork, accountability, and continuous improvement.

Qualifications

We are looking for:

• Outstanding leadership and store management skills
• Ability to work in a fast-paced work environment
• Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
• Excellent verbal and written communication
• Ability to develop professional relationships with customers and team members
• Minimum of 2 years' experience in a Service Manager role
• Proven track record of exceeding business objectives
• Ability to work efficiently both individually and as part of a team
• Solid knowledge of basic OSHA laws and MSDS Compliance

Additional Information

All information will be kept confidential according to EEO guidelines.

Physical Requirements:

• Prolonged periods of standing, stooping, and bending
• At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
• Requires working at a production rate pace entailing the constant pushing and/or pulling of materials

By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.