Inside Account Executive - Facilities Solutions

Staples is business to business. You're what binds us together.

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

As an Inside Account Executive - Facility Solutions, you will play a key role in driving growth within a defined book of Midmarket Commercial customers. You'll engage customers daily, uncover opportunities, and deliver tailored solutions across janitorial, sanitation, and breakroom categories.

This is a high-energy, sales-focused role where success comes from consistent customer engagement, strong pipeline discipline, and the ability to turn opportunities into results. If you enjoy consultative selling, building relationships, and seeing the direct impact of your work, this is a great opportunity to grow your sales career with Staples.

What you'll be doing:

• Drive Profitable Facility Solutions Sales Growth: Execute daily outbound and inbound customer engagement to retain and grow profitable Jan/San and Breakroom sales-including cleaning chemicals and supplies, janitorial paper and dispensers, hand soaps and sanitizers, safety supplies, breakroom products, and total coffee programs-while increasing customer share of wallet.

• Maintain Opportunity Velocity: Consistently identify, qualify, and advance new opportunities while progressing active deals through the pipeline to closed-won outcomes.

• Execute Disciplined Book Coverage: Manage regular customer touchpoints and follow-up across your assigned Mid-Market Commercial book of business to ensure consistent engagement and pipeline momentum.

• Leverage Digital Tools & Data: Utilize CRM and sales enablement tools to manage pipeline, prioritize opportunities, track deal progression, and ensure timely next steps based on customer insights and data.

• Deliver Effective Customer Engagement: Build and maintain productive relationships with customer buyers and influencers, apply effective discovery techniques, and recommend relevant Facility Solutions products and programs.

• Pricing, Quoting & Closing Execution: Support pricing and quoting activities for assigned opportunities and RFPs; present quotes, address objections, and close business within established guidelines and approval frameworks.

• Collaborate to Support Customer Outcomes: Partner with internal sales, pricing, and support teams to execute opportunities, resolve issues, and support customer needs.

• Ensure Program Compliance: Maintain adherence to customer programs, pricing structures, and compliance requirements across assigned accounts and users.

What you bring to the table:

• Builds rapport quickly, listens actively, and stays focused on customer needs by delivering timely, relevant solutions.

• Uses structured discovery questions to understand customer needs, interpret buying signals, and recommend appropriate products and programs within a Mid-Market Commercial selling environment.

• Effectively uses CRM, enablement tools, and digital communication to manage pipeline, prioritize opportunities, and support efficient, high-velocity customer engagement.

• Maintains persistence through objections and challenges, adapts approach based on feedback and results, and remains focused on achieving goals.

• Identifies customer needs, evaluates options within established guidelines, and recommends practical, value-focused solutions.

• Operates with urgency, follows through on commitments, and continuously develops selling skills through feedback and learning.

• Works effectively with internal sales, pricing, and support teams to execute opportunities and support positive customer outcomes

What's needed- Basic Qualifications

• High School Diploma or GED required

• 2+ years of sales experience

• Ability to work onsite at least 4 days per week

What's needed - Preferred Qualifications:

• 2+ years of B2B sales experience

• Experience selling janitorial or breakroom products

• Proficiency in Microsoft 365

• Experience using Salesforce.com or other CRM platforms

We Offer:

• Inclusive culture with associate-led Business Resource Groups

• 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)

• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call View phone number on click.appcast.io for more information.