Associate Account Manager, Mid-Market Sales

Leadership Connect Account Manager

At Leadership Connect, we believe that relationships are everything in business and in life. Our premier information service is built for developing relationships that impact decisions in government, business, and media. Utilizing deep research expertise and cutting-edge technology, we help our clients win business and influence policy across various specialties and verticals. We are a close-knit team dedicated to helping each of our users make a difference.

About the Role

Account Managers at Leadership Connect serve as the primary point of contact for an assigned book of business, partnering with clients to drive adoption, retention, and expansion of our platform. Day-to-day, you'll engage with clients to understand their evolving needs, present relevant solutions, and work cross-functionally to ensure they're getting consistent value.

This is a consultative role you'll act as a trusted advisor, helping clients surface new use cases, navigate challenges, and identify the right decision-makers at the right moment. The focus is on building durable relationships and driving measurable outcomes, not transactional selling.

Candidates are considered across experience levels, with internal leveling (Associate through Senior) determined based on background and scope of experience.

Core functions of the role:

• Manage an assigned book of business, serving as the primary point of contact for client relationships across end users and executive decision-makers
• Conduct executive-level conversations to present business-relevant solutions, articulate product value, and address competitive considerations
• Build and execute strategic account plans in collaboration with client success team members
• Research client industries and business priorities to develop a working understanding of their challenges and identify where Leadership Connect can add value
• Lead discovery conversations to understand how clients work day-to-day, uncover friction points in their workflows, and identify gaps where Leadership Connect can meaningfully improve speed, accuracy, or outcomes
• Connect client challenges directly to product solutions, articulating how specific features and capabilities address the problems surfaced during discovery
• Lead renewal and retention efforts by clearly communicating the value delivered and embedding Leadership Connect solutions into client workflows
• Identify and pursue expansion opportunities within existing accounts through consultative discovery and solution alignment

About you:

• Demonstrated ability to manage and grow a book of business, with experience in renewals, expansion, and consultative client engagement
• Strong discovery skills able to ask the right questions, understand how clients work, and identify challenges that aren't always explicitly stated
• Comfortable leading conversations with senior and executive-level stakeholders
• Intellectually curious, with a genuine interest in understanding client industries, business priorities, and relationship development strategies
• Able to connect client challenges to specific product solutions in a clear and credible way
• Effective written and verbal communicator across client-facing and internal contexts
• Organized and able to manage multiple client relationships and priorities simultaneously
• Proficient with CRM systems; Salesforce experience a plus
• Collaborative by nature works effectively with client success, product, and internal teams to deliver for clients

$75,000 - $95,000 a year Actual offers within the posted range depend on the candidate's experience, skills, and alignment with role requirements. Compensation noted does not include target commission, which is addressed separately. We encourage candidates who bring strong relevant experience to apply, even if it doesn't map exactly to every listed qualification. Where a candidate demonstrates particular strength in the interview process, we're open to discussing how the scope of the role and compensation within the posted range might be shaped to fit that experience.

We foster an environment that encourages all our team members to excel by offering competitive compensation for top talent. We believe in creating a friendly and enjoyable workplace, with regular team-building events, happy hours, and more. Transparency is key within our company, and we hold weekly town halls led by our CEO to address questions regarding business plans, product direction, and company goals. In addition, we provide flexible PTO policies to ensure you can enjoy your time outside the office and focus on your personal life.

Everyone from full-stack developers to data scientists, former Hill staffers, and sales professionals help shape our in-depth people intelligence.

There is never a dull moment in our Washington, D.C. headquarters. People come from all over the world to join forces at Leadership Connect. We currently have teams working remotely and in-office and often get together for rooftop happy hours, exploring a brand new office, and meeting all the new hires on our growing team.

Awesome medical insurance plan

Dental Insurance

Life & Disability insurance

Flexible spending accounts

Unlimited PTO!

Eleven Paid Holidays

$3,000 Employee Referral Program

Employer contribution to 401(k) plan

Rewards and recognition programs

If you're excited about this role but don't meet 100% of the requirements, we still want to hear from you! Leadership Connect is committed to building a diverse and inclusive workforce where unique experiences are valued and everyone has the opportunity to contribute. Research has continuously shown that women and people of color are less likely to apply for jobs unless they meet all of the listed qualifications. We want to help overcome this trend and seek to make space for unique and relevant skills and attributes. So, when applying to Leadership Connect we focus on evaluation based on key competencies needed for success in the position. We look forward to receiving your application!

Leadership Connect is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.