Senior Director of Strategic Partnerships

Job Description:

The Senior Director of Strategic Partnerships provides day-to-day leadership for CSIs strategic partnership function and is responsible for developing managing and optimizing relationships with third-party providers whose products CSI resells or refers as well as organizations that distribute CSI solutions. This role leads a portfolio of strategic partner relationships and ensures that partnerships align with CSIs corporate strategy product portfolio customer needs and revenue-growth objectives.

The Senior Director serves as a primary point of coordination among partners and CSIs Product Sales Marketing Finance Legal Risk Technology and Operations teams. Responsibilities include evaluating partnership opportunities supporting business cases and due diligence negotiating and structuring agreements coordinating partner onboarding and launches overseeing renewals and partner exits monitoring financial and operational performance and resolving cross-functional issues that could affect partner or customer outcomes.

The Senior Director monitors partnership revenue profitability contractual obligations customer feedback market trends and other key performance indicators to identify opportunities address risks and improve portfolio performance.

The Senior Director also leads the day-to-day work of the Strategic Partnerships team assigns and prioritizes partner responsibilities develops team members and ensures appropriate coverage across CSIs partner portfolio. The role works closely with executive and business leadership to communicate partnership performance recommend strategic actions and advance partnerships that expand CSIs product capabilities market reach and long-term value.

Key Responsibilities

• Lead the day-to-day strategic partnership function and provide direction to partnership team members.
• Develop and execute partnership strategies aligned with CSIs corporate and product objectives.
• Manage executive-level relationships with assigned strategic partners.
• Identify evaluate and prioritize new partnership opportunities.
• Lead or coordinate partner due diligence business-case development selection negotiation and contracting.
• Oversee partner onboarding integration coordination launch readiness ongoing management renewals and exits.
• Establish partner governance practices performance standards scorecards and recurring business reviews.
• Monitor partnership revenue profitability performance contractual commitments and customer impact.
• Coordinate with Product Sales Marketing Finance Legal Risk Technology and Operations to drive partnership execution.
• Identify and resolve issues affecting partner performance internal execution or customer outcomes.
• Support partner enablement go-to-market planning sales readiness and joint growth initiatives.
• Maintain awareness of industry trends competitive partnerships emerging technologies and potential market opportunities.
• Prepare partnership recommendations portfolio updates and decision materials for senior leadership.
• Represent CSI in partner meetings industry events conferences and other external forums.
• Coach and develop partnership team members and ensure effective allocation of partner responsibilities.

Qualifications

• Bachelors degree in business finance marketing technology or a related field. An advanced degree is preferred.
• Seven or more years of experience in strategic partnerships business development channel management product partnerships or a related discipline.
• Experience within financial technology banking technology SaaS payments or financial services is preferred.
• Demonstrated ability to manage complex vendor referral reseller and strategic partner relationships.
• Experience negotiating commercial agreements and working with pricing revenue-sharing and reseller models.
• Strong understanding of partnership lifecycles including evaluation contracting onboarding performance management renewal and termination.
• Proven ability to lead cross-functional initiatives without direct authority over all participating teams.
• Experience managing or developing employees is preferred.
• Strong analytical financial negotiation communication and executive-presentation skills.
• Ability to manage competing priorities resolve ambiguity and exercise sound business judgment.
• Experience using CRM reporting and analytics tools to manage partner activity and measure performance.

As a forward-thinking software provider Computer Services Inc. (CSI) helps community and regional financial institutions solve their customers needs through open and flexible addition to its award-winning core banking platform these include the latest in lending digital banking payments financial crime prevention and cybersecurity. Building on its 60-year track record of personalized service CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI visit

CSI provides rewarding and challenging career opportunities for our employees. When determining your pay we consider various factors such as your skills qualifications experience and location. Along with a competitive salary this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits visit: Benefits Summary

CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex pregnancy sexual orientation gender identity national origin age physical and mental disability marital status veteran status or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process please email us at and we will work with you to meet your accessibility needs.

For applicants residing in California please read Privacy Notice for California Residents CSI ()

Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.

Required Experience:

Exec