Junior Account Manager - Spain

Account Manager Long Tail

We are looking for a customer-focused and results-driven professional to join our Account Management Team at Perk. As an Account Manager Long Tail, you will actively contribute to customer satisfaction while driving growth and margin within existing accounts.

In this role, you will manage a portfolio of long-tail accounts (LT) across the Spanish Market.

What You'll Do

• Own and manage a portfolio of long-tail customers in the Spanish Market.
• Build strong relationships with your accounts and key decision-makers who shape their business travel programs.
• Gain a deep understanding of your customers' business to help them maximize their use of Perk.
• Identify growth opportunities and develop your portfolio by adding new business.
• Become an expert in Perk products to meet and exceed quarterly up-selling and cross-selling targets.
• Use data analytics to provide clients with business reviews, reports, and presentations to senior stakeholders.
• Identify recurring issues within accounts and develop strategies for long-term solutions.
• Act as a key liaison between internal Perk teams and the Account Management team to ensure smooth product roll-outs.
• Prioritize your time effectively to maximize impact in key business areas.

What You'll Need to Succeed

• Native Spanish Speaker and fluent in English (spoken and written).
• Previous account management or customer-facing role experience.
• Experience in SaaS or travel-tech is highly preferred.
• Good presentation and communication skills with the ability to build strong relationships.
• Strong prioritisation and time management skills.
• Results-oriented mindset while keeping customer satisfaction as a top priority.
• Ability to analyze data and translate insights for your clients.

Our Benefits

• Receive competitive compensation and equity ownership in Perk
• Rest and recharge with our generous allocation of vacation days plus public holidays
• Take control of your physical health with your choice of private healthcare or a gym allowance
• Know that your loved ones are protected financially through your Life Insurance if the worst were to happen
• Join our unforgettable Perk events, including our spectacular annual summer party
• Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
• Make your money go further with our flexible compensation plan
• Focus on your family with 17 weeks' paid parental leave during your child's first year
• Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes
• Broaden your horizons with up to 20 "Work from Anywhere" days per year
• Nurture your language skills with in real-life English, Spanish and Catalan lessons
• Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years
• Let us help you move to one of our hubs with relocation support

How We Work

At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.

For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.

Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.

Protect Yourself from Recruitment Scams

All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to View email address on click.appcast.io, and we will confirm whether it is legitimate.