Benefits and Leave of Absence Coordinator

Benefits And Leave Of Absence Coordinator

Sendik's Food Markets: Join a Century of Excellence. Sendik's Food Markets is far more than a grocery storewe are a family-owned company built on a century-long tradition of providing "only the best." With our 2026 Centennial Anniversary marking a century of excellence, we seek passionate individuals eager to join a team defined by exceptional quality, genuine service, and community pride. We currently operate 17 store locations across Southeastern Wisconsin.

At Sendik's we blend the warmth of a local grocer with the energy and nimbleness of a fast-paced, innovative retail environment. We empower our associates to become experts, fostering a culture where every single person contributes to our signature, award-winning customer experience.

If you are looking for a career where your passion for service and hard work lead to genuine growth and make a tangible impact right in your community, you belong at Sendik's.

The Benefits and Leave of Absence Coordinator role manages end-to-end leave administration (FMLA, STD, parental pay, and ADA) while delivering high-touch support for daily benefit inquiries. Partnering closely with HR Business Partners, store leaders, and vendor partners, the Coordinator ensures our programs run seamlessly, compliantly, and with an associate-first focus.

Duties & Responsibilities

Leave of Absence & ADA Administration

• Administer all leave programs end-to-end, including FMLA, non-FMLA, personal leaves, Short-Term Disability, and company parental pay.
• Guide associates and managers through eligibility, required documentation, timelines, and return-to-work coordination.
• Partner with operations and store leaders to facilitate ADA accommodation requests and interactive process workflows.
• Ensure adherence to federal, state, and local leave laws and regulations.

Associate & Vendor Support

• Serve as the primary, high-touch point of contact for associate benefit questions across email, phone, and in-person inquiries.
• Act as the key operational contact for benefit vendor partners, including our health and welfare broker.
• Model Sendik's culture by delivering exceptional service to associates, leadership, and external partners.

Plan Administration, Reporting & Compliance

• Aid in the daily administration and execution of health, welfare, and 401(k) plans to maintain compliance with federal and state laws (ERISA, COBRA, ACA, HIPAA).
• Lead recurring compliance projects and initiatives, including COBRA administration, 1095-C tax reporting, Medicare notifications, and annual flu shot clinics.
• Conduct monthly benefit enrollments/audits and actively support Open Enrollment, including troubleshooting associate issues.
• Generate and organize HR performance metric reporting and maintain up-to-date administrative SOPs.

Communications & Department Operations

• Maintain and update internal Sendik's benefit intranet pages regularly.
• Develop and execute monthly benefit communications for associates.
• Stay current on emerging benefit trends, regulations, and industry offerings.
• Support broader HR programs, assist in stores during peak holiday seasons, and complete other duties as assigned.

Qualifications:

• BA/BS degree in Human Resources or a related field
• Minimum of 3 years of benefit related experience, including leave of absence administration
• Experience working within HRIS systems
• Proficient in computer programs, such as, Word, Excel and Google Docs
• Strong communication and problem-solving skills
• Strong working knowledge of regulatory compliance requirements (FMLA, ADA, COBRA, ACA, ERISA, HIPAA)
• Ability to interact effectively with individuals at all levels, internally and externally
• Strong analytical and decision-making skills, with the ability to address situations independently
• Strong sense of security and ability to handle sensitive information
• Excellent attention to detail
• Excellent time management, prioritization and organization skills
• Ability to work at a fast paced and efficient manner, adapting to changes to meet deadlines
• Strong sense of team ability to anticipate the needs of the team
• Ability to lift a maximum of 50 lbs