Back of House Supervisor - St Paul Location

Join Our Pizza Luc Family

Be a part of our management team as an hourly supervisor! As an hourly supervisor, you will partner with the management team at your store and as the manager on duty, you will lead staff to provide excellent service and a welcoming atmosphere for our customers. Supervisors typically work a combination of supervisory shifts and shifts in their regular hourly role. Schedule flexibility is needed since hourly supervisors typically work 1-2 closing shifts per week plus more supervisor shifts available to cover manager absences/vacations, events, and meetings.

This Supervisor opportunity is an active 'hands-on' role on the management team and provides you with excellent opportunities to further develop your skills and advance to a manager in training RM or KM role with Pizza Luc.

PAY RANGE: $21.00 - $23.00 per hour

SCHEDULE: Full Time - AM Shifts

BENEFITS:

• Opportunity to participate in our Referral Program, get up to $200 per referral
• A supportive environment committed to work/life balance
• Medical, Dental, and Vision, and Accident Insurance
• Medical & Dependent Care FSAs
• 401k Retirement Plan with Industry Leading Company Match
• Convenient medical care benefits for you and your family
• Free Employee Assistance Program
• Recognition program
• Vacation and Sick pay
• Enjoy Christmas Eve, Christmas Day, Easter, and Thanksgiving - our restaurants are CLOSED on these holidays
• Time-and-a-half pay on New Year's Day, Memorial Day, Fourth of July, and Labor Day
• Pizza Luc Manager Meal Card good at all locations
• Free on-the-shift meal
• Employee discount on your home store
• Enjoy awesome company parties and events
• Further Training opportunities including ServSafe Training to become a certified food manager, Customer Service, and Recovery Training, Supported training for staff management and performance, and Full Restaurant Operations
• Come as you are: inclusive, diverse and accepting culture
• On-the-job training and development at a company with a good reputation in the industry

Responsibilities

1. Teamwork & Leadership

• Show up on time, in uniform, and ready to work with a positive attitude.
• Set the tone by working hard, staying focused, and helping others get the job done.
• Build strong relationships with your team, treating everyone with respect.
• Collaborate with the KM and MOD to keep the kitchen running smoothly.
• Lead the BOH team during your shift, giving guidance, answering questions, and stepping in to help when needed.
• Lead by example by demonstrating a positive attitude, urgency, and willingness to support co-workers.
• Promote a respectful and professional work environment, encouraging team collaboration.
• Assist the AKM in training and communicating changes to the rest of the BOH team. This includes, but is not limited to menu updates, LTO rollouts, procedural changes, etc..

2. Supervising Kitchen Operations

• Manage the daily BOH roster and ensure 'aces are in their places."
• Keep the BOH organized by scheduling breaks, monitoring staff meals, making sure stations are stocked, and helping the team prep for busy times.
• Work alongside your team during peak hours in cooking, prepping, or expediting.
• Monitor ticket flow and times to ensure consistent and timely service.
• Report equipment issues to KM or GM promptly.

3. Organization and Cost Control

• Organize storage areas and check in deliveries.
• Follow staffing and labor guidelines.

4. Food Quality & Safety

• Monitor food prep to ensure items meet Pizza Luc specifications.
• Perform regular line checks for quality and safety compliance.
• Check completed menu items regularly to make sure they're prepared and presented correctly and meet Pizza Luc's specifications and quality standards.
• Ensure food is stored, handled, and cooked safely, following ServSafe and company guidelines. Follow allergen, cross-contact, and rotation protocols.
• Support the KM in maintaining ServSafe and company safety standards.
• Monitor allergen slips and cross-contact protocols, and report any concerns to the KM or MOD.

5. Communication & Documentation

• Communicate clearly with KM, MOD, and GM.
• Use ShiftNotes and email for operational updates.
• Participate in meetings and training sessions.
• Handle basic incident reports and escalate as necessary.

QUALIFICATIONS & SKILLS:

• Previous experience in kitchen operations and leadership preferred.
• Understanding of food safety and sanitation; must obtain ServSafe certification.
• Strong communication skills and team-focused attitude.
• Ability to prioritize tasks in a fast-paced environment.

ESSENTIAL PHYSICAL REQUIREMENTS:

• Must be able to lift up to 50 pounds.
• Ability to stand for long periods, work in a hot kitchen, and perform repetitive tasks like chopping or stirring.
• Ability to work in a sometimes loud, fast-paced environment.
• Essential hand/eye coordination.
• Ability to effectively communicate with all customers and staff.
• Hazards may include, but are not limited to; slipping, tripping, falls and burns.
• Frequently bends, stoops, reaches, lifts, pours, wipes on a regular.
• Frequent washing of hands and proper glove usage necessary to maintain sanitary conditions.

We at Pizza Luc have been proudly serving up some of the best pizza, hoagies, salads, vegan and gluten-free items in Minnesota since 1993. Way back then we began as a small pizzeria in the Minneapolis warehouse district and have won many awards and accolades over the years for our award-winning pizza and guest service. We serve up awesome food made from fresh ingredients, original recipes and happy team members and we are strongly dedicated to the diversity of our vegetarian, vegan and gluten-free menu items. At Pizza Luc we are just as proud of where we work and are committed to a quality work environment and supporting our community and local arts and music. The strengths and diversity of our team members are core ingredients that make up the excellence in our menu items and our guest service. These days we've grown from one small pizzeria to nine full service pizza restaurants with dine-in, delivery and pickup in the Twin Cities and Duluth. We remain just as dedicated to the quality of our menu and our workplace and see both as keys to our success. We're always looking for new people to join our team!

Bring your skills and get some skills. If you're interested in starting a conversation about the opportunities with Pizza Luc, apply today!

Pizza Luc is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.