Customer Service Specialist

This website is AudioEye enabled and is being optimized for accessibility. To open the AudioEye Toolbar, press "shift + =". Some assistive technologies may require the use of a passthrough function before this keystroke. For more information, activate the button labeled "Explore your accessibility options". Openings as of 7/30/2026 Customer Service Specialist JobID: 16821 Position Type: Administrative Support/ Office Professional - Communications Date Posted: 7/28/2026 Location: Administrative Services Center NOTICE OF POSITION OPENING The Customer Service Specialist will provide administrative and customer service support to the associated departments of the Executive Director of Strategic Growth & Engagement. This position will welcome visitors to the central office and ensure a consistent and positive experience for customers while supporting the administrative, financial and operational functions of the department. Eden Prairie is a diverse school with over 1,400 employees serving approximately 9,100 students. The district is recognized for its quality initiatives and its leadership in educational programming. Please see the attached job description for complete details of this position. POSITION Customer Service Specialist LOCATION Administrative Services Center CLASSIFICATION CLASS LVL 5 RATE OF PAY $28.51/hour HOURS PER DAY 8 hours/day DAYS PER YEAR 260 days START & ENDING TIME 8:00 am - 5:00 pm PAID HOLIDAYS 12 days (inclusive of 3 Floating Holidays) PERSONAL LEAVE 4 days VACATION 10 days SICK LEAVE 12 days QUALIFICATIONS Please see the attached job description for more details about this position. Education/Certification An Associate's degree or higher in Business Administration, Business Management, Customer Service, or a related field preferred. 3-5 years of experience for those without a degree. Experience Experience building relationships with and supporting key stakeholders and department leaders while performing a wide range of administrative duties Providing exceptional customer service and training others in effective customer service strategies in a fast-paced and sometimes challenging environment Collaborating with cross-functional teams Qualifications Multilingual experience (including English proficiency) highly preferred, especially Spanish- and/or Somali-speaking proficiency Effective at working with people with diverse backgrounds and identities Evidence of dependability, accuracy, attention to detail, meeting deadlines, and project-management and problem-solving skills Effective communication and interpersonal skills necessary to establish and maintain effective working relationships with a wide range of students, staff, families, and external partners Ability to work independently in a fast-paced environment, handle multiple tasks simultaneously, manage sensitive and confidential issues, and/or refer issues to appropriate authority Commitment to being a collaborative team player and workingcross-departmentally to achieve common goals Excellent grammar, spelling, punctuation and proofreading skills This position will remain open until filled. This position is part of the CLASS Unit of the Eden Prairie School District. Equal Opportunity Employer Eden Prairie Public Schools is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable Equal Opportunity laws, directives and regulations of Federal, State and Local governing bodies or agencies. Eden Prairie Public Schools does not discriminate against any employee or applicant on the basis of race, color, creed, religion, national origin, sex, marital status, status with regard to public assistance, membership or activity in a local commission, disability, sexual orientation or age. Postings current as of 7/30/2026 9:38:59 PM CST. #J-18808-Ljbffr