Digital Product Manager - [AGILE, AI, Stakeholder Mgmt.]

DIGITAL PRODUCT MANAGER - [AGILE, AI, STAKEHOLDER MGMT]

WHAT IS THE OPPORTUNITY?

The Digital Product Manager oversees a small/medium range of responsive web and/or mobile app capabilities for Consumer & Small Business Online Banking. Works on problems of diverse scope where analysis of situations or data requires a evaluation of identifiable factors. Solves complex problems, takes a new perspective on using existing solutions.

WHAT WILL YOU DO?

Help define and continually update the product strategy and roadmap, which is aligned to the LOB, CNB and ultimately Client needs. Drive the day-to-day activities of the agile development team using a BDD model. Deeply understand and empathize the challenges our market, clients and stakeholders face and how our products help to solve them Assess value, develop use cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with the product strategy Facilitate requirements definition sessions with stakeholders, as well as working with BDD methods with your development team Establish annual goals, OKRs & KPIs; iterate on solutions using data to inform your decisions Engage with user experience and research teams to define and implement client usability testing, concept validation, and co-creation studies to gain insights and identify client needs and solutions (Design Thinking). Lead and manage cross-functional teams to get buy-in/approval/guidance, including lines of business, operations, legal, compliance, information security, fraud, and other LOBs. Evangelize product management best practices, and be a change agent in an evolving digital organization

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications Bachelor's Degree or equivalent Minimum of 4+ years working in Digital Product Management or similar Minimum of 2+ years of direct experience developing digital products, and technologies from start to finish. Additional Qualifications MBA preferred Experience in JIRA/Confluence/AHA! Experience in Agile, SAFe Experience writing Epics/Features/Stories and Documentation Excellent Stakeholder Management Experience Managing and Owning a Feature Roadmap Setting OKRs and KPI Management Experience with Human Centered Design & BDD methodologies Digital Product experience across Responsive Web and/or Mobile App Client and Stakeholder Empathy Data driven decision making Deep understanding of Digital Banking Products and Experiences

WHAT'S IN IT FOR YOU?

Compensation Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job. #J-18808-Ljbffr City National Bank