Business Office Manager-Human Resource

Job Description

Job Description

About the Role:

The Business Office Manager-Human Resource plays a pivotal role in ensuring the smooth and efficient operation of the business office within a healthcare or social assistance setting. This position is responsible for overseeing human resource functions, including recruitment, employee relations, benefits administration, and compliance with labor laws, to support a productive and engaged workforce. The role requires managing financial and administrative processes such as budgeting, billing, and payroll to maintain organizational stability and growth. The Business Office Manager-Human Resource acts as a liaison between staff, management, and external partners to foster a collaborative and compliant work environment. Ultimately, this position drives operational excellence by integrating business office management with human resource strategies to support the organization's mission and goals.

Minimum Qualifications and Skills:

• Minimum of 3 years of experience in business office management or human resources within the healthcare or social assistance industry.
• Strong knowledge of employment laws, payroll processes, and benefits administration.
• Proficiency with office management software (Microsoft 365) and human resource information systems.
• Highly organized, discreet with confidential information, and proactive -- you see what needs doing and do it.
• Excellent communication, leadership skills and professionalism.
• Oregon Background Check clearance and OIG Exclusion List clearance required at hire.

Preferred Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or Healthcare Administration.
• Professional in Human Resources (PHR), Society for HR Management (SHRM) or similar HR certification.
• ADP Workforce Now experience.
• Healthcare, senior living, or long-term care experience.
• Familiarity with labor union regulations and collective bargaining agreements.
• Advanced proficiency in financial management and budgeting software.
• Experience working in a multi-site healthcare or social assistance organization.

Responsibilities:

• Manage day-to-day operations of the business office, including billing, payroll, and financial reporting.
• Oversee entire employee life cycle such as recruitment, onboarding, and retention strategies to attract and maintain qualified healthcare professionals and support staff.
• Administer employee benefits programs and ensure compliance with federal, state, and local employment laws and regulations.
• Develop and implement policies and procedures that promote a positive work environment and operational efficiency.
• Collaborate with department heads to address staffing needs, resolve employee relations issues, and support professional development.
• Prepare and manage budgets related to human resources and business office functions, ensuring cost-effectiveness.
• Maintain accurate records and reports related to personnel, payroll, and financial transactions.
• Coordinate training programs and performance evaluation processes to enhance employee skills and organizational performance.