Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2015 and currently lead a team of seven. Before becoming an agent, I worked as a team member in an agency, and insurance has always been a part of my life since my father was also an agent. That background helped shape the competitive, team-oriented culture weve built today.

I played football at University of Mississippi (Ole Miss), and that competitive mindset still carries into how we operate as a team. We work hard, stay driven, and push each other to be our best while still making sure we enjoy the process and have fun together.

We offer PTO, paid holidays, Simple IRA, health benefits, licensing reimbursement, and a strong focus on work-life balance. We believe in creating an environment where people can grow professionally while enjoying the people they work with every day. Our agency stays active in the community through several local events each year and values building strong relationships both inside and outside the office.

Our office culture is high-energy, competitive, and close-knit. We love to win, support each other, and spend time together as a team. Im looking for someone with a great personality who can confidently handle both sales and customer service while being a true team player. The ideal candidate is motivated by growth, enjoys working with people, and is looking for a long-term opportunity to build a successful career.

ROLE DESCRIPTION:
Trey Poole - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.