Support Staff

FEDERAL WORK STUDY – STUDENT SERVICES SUPPORT Harold Washington College – First Year Experience Department City Colleges of Chicago (CCC), the largest community college system in Illinois, is made up of seven colleges and five satellite sites, providing more than 70,000 students each year access to a quality, affordable education. The Federal Work Study Program (FWS) is a federally‑funded financial aid program that provides subsidized part‑time employment for eligible students in order to assist them with postsecondary financial needs. City Colleges of Chicago (CCC) complies with the Department of Education’s regulations regarding the FWS program and allows students to benefit from this opportunity. Primary Objective The FWS program encourages students to gain experience in their prospective fields by placing them in areas and departments aligned with their area of study whenever possible. Students are able to use their wages toward educational and living expenses. FWS jobs are available in areas such as academic departments, laboratories, libraries, administrative offices, student centers and several off‑campus locations. Essential Duties Support and encourage new students with their transition to HWC. Attend, staff, and/or facilitate both on‑campus and virtual First‑Year Experience programming. Conduct outreach and foster a sense of belongingness for students. Assist staff in the day‑to‑day functions of the Office. Provide support on various projects and assignments as needed. Provide general office support including but not limited to filing, faxing, photocopying, and data entry. Adhere to the City Colleges of Chicago Customer Services Excellence Standards. Work with the Department of First Year Experience. Assist with events: running errands, other clerical duties as assigned. Be prompt, courteous, and able to follow clear instructions when given assignments. Qualifications Eligibility requirements: applicants must be 16 years or older, have work permit consent, and be eligible to work in the United States. Applicants must be actively attending one of the City Colleges of Chicago. Applicants must be enrolled in a minimum of six semester hours pre‑credit or credit classes. Applicants must be pursuing an approved educational credential, degree, or certificate. Applicants must have and maintain a minimum cumulative 2.0 GPA (waived for first semester new students). Applicants must be in “good standing” – no City Colleges of Chicago academic restrictions. Applicants must not be current full or part‑time employees of the City Colleges of Chicago. All positions are “employment at‑will.” Minimum Qualifications High school diploma required or actively pursuing a GED at the City Colleges of Chicago. Knowledge of City Colleges of Chicago. Excellent oral communication skills. Excellent customer service skills. Promotes a positive role model and favorable public image as City Colleges of Chicago representative. Adheres to the City Colleges of Chicago Customer Services Excellence Standards. Strong verbal communication. Microsoft Word proficiency. Data entry skills. Customer service experience. Attention to detail. Equal Opportunity Statement We are an equal opportunity and affirmative action employer. Additional Information Salary Range: $17.00 Per Hour #J-18808-Ljbffr