Support Staff

Support Staff

Gunny's is building a community-focused, hospitality-driven neighborhood restaurant and bar where guests and team members feel genuinely welcomed, respected, and taken care of.

We are hiring front-of-house team members to help open our space in September in the Lincoln Park neighborhood.

Front-of-house team members are responsible for creating a warm, professional, and efficient guest experience. Duties may vary by role, but all FOH employees are expected to support hospitality standards, communicate clearly with the team, maintain a clean and organized workspace, and help create a restaurant environment where guests feel cared for.

This is an opening team opportunity, so we are looking for people who are flexible, team-oriented, dependable, and excited to help build strong systems and a strong service culture from the beginning.

Essential Duties and Responsibilities

Duties may vary depending on position, shift, training, and business needs.

Greet and assist guests in a warm, professional, and timely manner.

Provide attentive and knowledgeable service to guests.

Take food and beverage orders accurately and efficiently, as assigned by role.

Prepare, serve, or deliver food and beverages according to company standards, as applicable by role.

Maintain clean, organized, and stocked work areas.

Support dining room, bar, service station, and guest-facing cleanliness throughout service.

Process cash and credit card transactions accurately, if assigned.

Follow all company policies related to cash handling, POS use, tabs, discounts, comps, and guest checks.

Communicate clearly with managers, bartenders, servers, kitchen staff, support staff, and guests.

Respond to guest questions, concerns, and requests promptly and professionally.

Bring guest complaints, allergy concerns, intoxication concerns, safety issues, or service problems to management promptly.

Follow all safety, sanitation, food handling, and responsible alcohol service procedures.

Assist with opening, closing, side work, restocking, cleaning, and other assigned shift duties.

Support events, activations, private parties, and community programming as needed.

Contribute to a respectful, team-oriented, and hospitality-driven workplace.

Compensation: Hourly ($13.50) plus tips

Required Skills

Strong Communication Skills

Customer Service Orientation

Attention to Detail

Time Management

Problem Solving Skills

Team Collaboration

Flexibility and Adaptability

Dependability