Medical Assistant
Balance Health
Job Description
Job Description
Description:
The Medical Assistant works closely with Physicians/Providers and other members of the primary or specialty care team by performing a variety of clinical and administrative patient-related responsibilities. In this lead role, the LMA also works to fulfill a variety of patient needs and ensures smooth patient flow within the office, occasionally in both the back and front of the practice office.
- Greets patients in a professional and friendly manner in person on site and/or via phone
- Escorts patients to exam rooms ensuring preparation and set up is ready for provider appointments
- Takes vital signs and may perform ancillary tests appropriate to skill level per provider guidance
- Properly prepares exam rooms for providers, ensuring they are properly stocked with all necessary supplies for use during patient examinations, treatment, and procedures
- Apply dressings, bandages, and splints as directed by providers
- Ensures a sanitized and safe working environment is maintained per required protocols
- Maintains complete and accurate patient records entering all information timely per established protocols
- Properly maintains HIPAA compliance including strict confidentiality at all times
- Demonstrates excellent communication skills by properly coordinating and communicating services between patients, providers, coworkers, and outside entities as necessary and timely always with professionalism
- Performs other medical assistant / office duties as needed or requested
- 1-2 years’ experience as a Medical Assistant working in a professional outpatient practice medical office (podiatry practice highly preferred)
- High School Diploma or equivalent
- Current American Heart Association CPR Certification or ability to achieve within timeline required
- Certification from an approved medical assistant program or equivalent combination of training and hands on relevant experience highly desired
- Requires critical thinking skills, decisive/good judgment and the ability to work with minimual supervision once fully trained
- Ability to respond appropriately to emergency situations
- Adaptable with regard to advancement of and changing technology per business needs
- Demonstrates attention to detail, accuracy and thoroughness
- Ability to establish and maintain cooperative and professional working relationships with personnel at all levels within the company
- Able to coordinate patient services, assist patients with office, medications and procedure authorizations and clearly explain processes to patients
- Ability to use EMR and perform chart abstraction into EMR
- Efficient typing skills requried to input various data into Information Systems
- Strong computer skills and use of Microsoft office programs
- Ability to efficiently prioritize and complete work
- Excellent interpersonal, listening, written, and verbal communication / writing skills along with a full understanding and comprehension of the English language
- Excellent organizational and problem-solving skills
- Must be able to multi-task and be flexible in changing work assignments sometimes on short notice, which may include decreased or increased work hours or working at a different practice location as needed to ensure business needs are properly met
- Ability to work in a fast-paced and constantly changing work environment
- Must be able to lift up to 30 pounds at a time.
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