Operations Manager

Coworking / Shared Office Space Operations Manager (New Location Opening) Full‑Time | On‑site Job Summary We are opening a brand‑new shared office / coworking space, and we’re looking for an experienced Coworking Operations Manager to lead the launch and day‑to‑day operations. This role is ideal for someone who has at least 2 years of experience managing a coworking space or shared office environment, and understands how to deliver a smooth member experience while keeping operations efficient and professional. You will play a key role in opening the space, setting up operational systems, coordinating vendors, supporting member onboarding, and ensuring the office runs flawlessly every day. Key Responsibilities Office Opening & Launch Support the full opening process of the coworking location (setup, vendors, readiness checks) Coordinate furniture, supplies, signage, internet/IT setup, access systems, and office layout Assist with creating a welcoming “move‑in ready” environment for members from Day 1 Daily Operations & Member Experience Manage day‑to‑day coworking operations: front desk, mail handling, conference room scheduling, cleanliness, and overall facility standards Greet members and visitors professionally and ensure a positive experience Handle member questions, concerns, and requests with strong customer service and problem‑solving Facility & Vendor Management Work with vendors (cleaning, maintenance, internet, security, etc.) Ensure all common areas, meeting rooms, and workspaces remain organized and fully stocked Perform regular walk‑through inspections and resolve issues quickly Administrative & Reporting Maintain office inventory and order supplies as needed Track basic operational metrics (occupancy, member feedback, vendor performance, etc.) Support billing follow‑ups, membership documentation, and simple reporting if required Community & Event Support Assist in creating a strong coworking community culture Support light community‑building activities such as small member events, coffee mornings, or networking sessions Requirements (Must Have) 2+ years experience managing or operating a coworking space / shared office / flex office environment Strong understanding of coworking operations: members, access, meeting rooms, vendors, office flow Excellent communication skills (in‑person, phone, email) Strong organization and follow‑through — able to handle multiple priorities daily Comfortable working on‑site and being the “go‑to person” for the office Professional, reliable, and service‑oriented mindset Qualifications (Nice to Have) Experience with coworking platforms (ex: Nexudus, OfficeRnD, Cobot, etc.) Experience with vendor contracts and operational budgeting Experience supporting office events or community engagement Light sales or leasing experience (tours, walk‑ins, membership inquiries) What Success Looks Like in This Role The office opens smoothly and feels fully ready for members from the start Members feel supported, welcomed, and taken care of every day The space stays clean, organized, stocked, and professionally managed Issues are solved quickly and communication is proactive Vendors are managed efficiently and operations run without disruptions Why Join Us Be a key leader in launching a brand‑new coworking location Opportunity to build systems, operations, and culture from the ground up Fast‑paced environment with growth potential #J-18808-Ljbffr