Team Leader

River Street Sweets – Team Leader River Street Sweets is hiring Team Leaders to provide excellent customer service, manage store operations, and lead the floor. Responsibilities Welcoming and engaging with customers as they enter the store Assessing customers’ needs and suggesting solutions to their problems Working with cash registers and processing payments Setting and attaining sales goals Giving customers advice about sales and promotions Using upselling techniques to increase store sales Recommending the best products to customers Cleaning and restocking the store throughout the day, before opening and after closing Ability to lift heavy merchandise, walk and stand for long hours Making candy Assisting managers with tasks Leading the floor Team Leaders average an additional $3.68 per hour in tips Tips are not guaranteed and are given at the sole discretion of guests Pay depends on experience Qualifications Excellent guest service skills A professional demeanor and appearance Leadership skills The ability to motivate staff and create a productive, fun work environment focused on guest experience The ability to manage the store and operations at or above established standards Cost awareness and fiscal responsibility Attention to detail while keeping the big picture in mind Self‑motivation and adaptability to change Ability to complete tasks without supervision in a timely manner; neat and organized Computer skills including MS Office and Outlook #J-18808-Ljbffr Workstream