Logistics Clerk

$19 - $22 per hour

Triup, Inc

Job Category
Logistics

Location
Los Angeles, CA

Salary Range
$19.00 - $22.00

SUMMARY/OBJECTIVE
Dry, Cooler & Freezer storage management / Support operation clerk by following orders in the warehouse/ Storage management.

ESSENTIAL FUNCTIONS

Make sure that the docs received from overseas include necessary documents for Customs Clearance (such as AWB, Commercial invoice, OGA docs) and submit to CHB swiftly.
Frequently check on the clearance status on CBP and OGA including FDA, USDA, FWS. Inquire directly if needed.
Notify customers of irregularities if arrival delays, CBP or OGA hold occur.
Managing schedule with the customer for pick up or delivery.
Verify PC count upon receipt, re-condition (including re-icing, re-packing, or mending minor
cosmetic damages) the cargos if necessary.
Follow up with delivery and/or pick up status with customers and vendors. Make sure the delivery and/or pick up is on schedule.
Manage and keep up with inventory in the warehouse, cooler and freezer for those that utilize our storage services.
Close files - obtain vendor invoices and check for accuracy, bill out according to the fee schedules set for the customer, and send them out.
Familiarize yourself with various Government import regulations and keep the customers informed.
Communicate with existing customers on a regular basis to ensure their satisfaction level up to their standard.
Daily correspondences with overseas and/or domestic agents.
Quote customers - provide competitive rates.
Support packing, distribution and separation cargo by following orders by operation clerk, and keep them posted about status of progress.

RESPONSIBILITIES

Handle customer's needs, complaints and provide appropriate solutions and alternatives within the time limits
Perform safety precautions to keep safe environment
Works as team by supporting beyond your duties as needed

SKILLS / QUALIFICATION

General knowledge in logistics, import/export regulations.
Aggressiveness toward learning, absorb and apply new knowledge.
Establish healthy relationship with customers, venders and co-workers.
Make constant effort to be in control of the situations.
Negotiation skill - Being able to protect customer's best interest.
Flexibility - Being able to think 'outside the box'. Provide solutions according to circumstances.
Time Management.
Calculation skill - Basic arithmetic skill to perform conversions, rate calculations and such.
Communication skill - Timely responses. Reporting and consulting matters with co-workers and superiors.
Japanese language skills are a strong plus.

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Vacancy posted 5 days ago

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