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Remote Customer Support Analytics & Systems Architect

Neura Market

Mercury is seeking a Customer Support Systems & Analytics Architect to own the CS data strategy, reporting, and data quality across Zendesk and AI agents. You will ensure reliable, scalable data and turn insights into actionable recommendations for CS leadership and stakeholders. You will partner with CS leadership, Strategy and Ops, and cross-functional teams to build unified reporting, govern data, and drive data-driven decisions across resourcing, tooling, and processes. #J-18808-Ljbffr Neura Market

Vacancy posted 1 day ago
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