Field Service Technician

Job Description

Job Description

Description:

The Equipment Service Technician will be both the onsite and in-house expert for the start-up and troubleshooting of Semler Industries systems, ensuring all components are working and customers understand how their respective systems work and function properly. 

Accountable For

· Conducting onsite start-up, training, troubleshooting, and repair work of Semler’s electrical and hydrodynamic systems as required.

· Inspecting and diagnosing returned components and systems from customers including warranty inspections and parts for    repairs.

· Testing systems in-house, following QC protocols to the level of quality needed, and working with the Engineering department to make any necessary adjustments.

· Providing light technical assistance to fabricators including mechanical assembly.

· Performing all job functions using safe practices.

· Education / Work Experience: Extensive technical knowledge of electrical and hydrodynamic systems, with at least 3-5 years of related work experience.

· Willingness to travel, sometimes on short notice, throughout the United States and internationally if necessary. (20-40% travel)

· Willingness to work overtime and occasional weekends.

· Strong written and verbal communication skills.

· Reliable transportation and availability to work required schedule.

Physical Requirements

· Prolonged standing, bending, twisting, and kneeling, at times in very small and confined spaces.

· Lifting and moving up to 50 lbs. and occasional pushing and pulling of heavy objects.

· Ability to ride in a car or airplane for prolonged periods of time as needed.

Compensation and Benefits

· Competitive starting salary

· Paid vacation and sick time

· 401(k) with employer match

· Health, dental, and vision insurance

· Accident and Critical Illness insurance

· Short and long-term disability insurance

· Life insurance / Voluntary Life insurance

Our Company

Founded in 1905, Semler Industries is a third-generation, family-owned company based in Franklin Park, IL. Our mission is to provide high quality products, unparalleled customer service, and innovative systems designed to optimize the world of liquid handling. As we move forward, we remain committed to building on our legacy of being the best company to work with and for.

We believe in and adhere to our core values:

o Curiosity. In finding solutions.

o Integrity. In our actions.

o Perseverance. Towards our commitments.

o Pride. In our work.

o Respectful Collaboration. With all stakeholders.

Pay rate is determined by relevant experience.