Patient Access Associate Specialist - PRN

Position and Compensation Patient Access Specialist – an on‑site role at MWHC – Lee’s Hill, Fredericksburg, VA. Pay range: $17.00 – $18.15 per hour based on experience. Job Responsibilities Assign accurate MRNs and perform medical necessity/compliance checks. Provide patients with instructions, collect insurance information, and process physician orders. Utilize the overlay tool and achieve point‑of‑service collections while meeting quality standards. Operate the telephone switchboard to manage incoming, outgoing, and inter‑office calls. Adhere to policies and deliver excellent customer service with compassion. Audit accounts and ensure compliance with reporting systems; provide statistical data to leadership. Pre‑register patient accounts, including inbound/outbound calls for demographics and insurance details. Explain consent for treatment forms, obtain signatures, and distribute patient education documents. Review eligibility responses in the insurance verification system, enter benefit data, and support clean claim rates. Screen medical necessity using ABN software and distribute Advanced Beneficiary Notice as needed. Distribute and document other designated forms and pamphlets. Qualifications Minimum 1+ years of customer service experience. High School Diploma or GED. CRCR certification required within 9 months of hire (company paid). Inquisitive and open to innovation, including AI solutions. Ability to work on‑site at MWHC – Lee’s Hill. EEO Statement Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military or veteran status, genetic information, or any other basis protected by applicable law. Ensemble also prohibits harassment of applicants or employees based on any protected category. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact View email address on click.appcast.io. #J-18808-Ljbffr Ensemble Health Partners