Customer Service Representative

Customer Service RepresentativeAs a customer service representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.Specific Responsibilities:Receive incoming calls in professional and courteous mannerPerform marketing and sales functions to sell additional work and earn businessComplete work orders, return customer calls, and respond to customer complaintsPerform other duties as needed which may include cross-training in related positionsJob Requirements:Strong written and verbal communication skillsDetail-oriented with strong data entry skillsPositive attitudeTeam player who can work independentlyBenefits:Benefits package vary by locationCompensation: $12.00 - $15.00 per hour