Cafe Manager

Job Description

Job Description

• We have an opening for a Cafe Manager position.
• Location: New York,NY
• Schedule : Monday - Friday
• Pay Range: $67500-$86500 

We Make Applying Easy!Want to apply to this job via text messaging?  Text JOB to 75000 and search requisition ID number 1537518.. 

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Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards -  Best Places to work   This is R/A !

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The Cafe Manager is a pivotal leader responsible for the holistic café experience, bridging the gap between innovative hospitality and operational excellence.

Reporting to the Multi-Unit General Manager, you will leverage your hospitality and operational expertise to partner with key stakeholders across the account. Your mission is to deliver a world-class food service experience that delights our guests and aligns with our partner’s strategic goals. You will oversee all facets of the café, from financial stewardship and labor management to fostering a high-performance team culture.

Key Responsibilities
● Safety Standards: Strategically enhance and enforce a culture of food and workplace safety, including rigorous allergen management and compliance with all health regulations.
● End-to-End Experience: Design, manage, and take full ownership of the overall café experience, ensuring every touchpoint - from atmosphere to service - reflects excellence.
● Hospitality Excellence: Establish and maintain a high standard of hospitality that is warm, inclusive, and proactively engages our guests.
● Cultivate Talent: Lead the professional development of your team, fostering a culture of continuous learning, growth, and high associate engagement.
● Fiscal Performance: Take full accountability for financial and budgetary responsibilities, including meticulous inventory control and labor management..
● Culinary Synergy: Collaborate closely with the culinary leadership team to ensure a seamless integration between back-of-house innovation and front-of-house service.
● Champion Inclusion: Actively integrate diverse perspectives and experiences into the café’s culture, building a team that reflects our global community.
● Stakeholder Management: Maintain robust relationships with client partners and regional leadership to ensure the café consistently exceeds program expectations.

Preferred Qualifications
● Education: Bachelor’s degree is preferred, not required.
● Inspirational Leadership: Value-driven leadership characterized by a deep sense of purpose, responsibility, and the ability to inspire a large, diverse team.
● Management Experience: A minimum of 2–4 years of management experience in a high-volume café, restaurant, hotel, or stadium environment.
● Operational Alignment: A deep-seated passion for the intersection of exceptional food and world-class service.
● Communication: Strong written and verbal communication skills, with the ability to present to stakeholders and provide clear executive direction.
● Technical Proficiency: Proficient in computer and technical skills, including a working knowledge of Google Suite tools (Sheets, Docs, Slides).
● Certifications: ServSafe Manager Certification is preferred.
● Union Environment: Experience managing and navigating in a Union Environment is a plus.
While this schedule and location are currently projected, they are flexible and may be adjusted to meet evolving business demands, including coverage needs.

Associates at Restaurant Associates are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Abides by all Company policies and procedures including but not limited to: 

• The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer. 
• The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables. 
• The use of slip-resistant shoes and proper lifting techniques. 

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

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About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

 

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details:  

Applications are accepted on an ongoing basis.