Patient Care Coordinator

Patient Care Coordinator

Location: Murfreesboro, TN & Nashville, TN

Job Type: Full-Time

Compensation: $20 - $22/hr

Schedule/Availability: 32-40 hours per week. Open availability.

(clinic hours are subject to change based on business needs)

Who We Are:

Crate MedAesthetics is redefining aesthetic medicine in Tennessee. We are a growing, award-winning aesthetic practice built on clinical excellence, genuine patient relationships, and a passion for helping people feel confident in their own skin. At Crate, we believe aesthetic medicine is both an art and a science. Our highly sought-after care team includes expert Injectors and Aestheticians who are committed to exceptional, personalized care and an elevated patient experience. We are proud to partner with Advanced MedAesthetic Partners (AMP), a national network of leading aesthetic practices that brings together industry expertise, education, innovation, and business support while allowing each practice to maintain its unique culture and identity.

Why Join Us?

• A Reputation You Can Be Proud Of: Join an award-winning, rapidly growing aesthetic practice known for clinical excellence and exceptional patient experiences.
• Learn From the Best: Work alongside experienced injectors and aesthetic professionals who value collaboration, mentorship, and sharing knowledge.
• Patients Come First: We believe exceptional patient care starts with an exceptional team. You'll have the support and resources to create experiences patients remember.
• Invested in Your Growth: Receive ongoing education, hands-on training, mentorship, and access to the national AMP network to continually sharpen your craft.
• A Culture That Feels Different: We lead with generosity, professionalism, respect, and a genuine desire to see one another succeed.
• Build a Career, Not Just a Schedule: Crate is committed to creating meaningful opportunities for growth, leadership, and long-term career development.

If you are confident in your skills, committed to excellence, love people, and are looking for more than just a job in aesthetics, we'd love to meet you.

About the Role:

The Patient Care Coordinator (PCC) are the heart of the client experience; balancing warmth, organization, and attention to detail. They must possess excellent communication skills and conduct effective and informative client consultations based on the needs and objectives of the patient. The Patient Care Coordinator is responsible for promoting the products, procedures and services through education, patient outreach, and strong skills in consultative selling. The role of the Patient Care Coordinator is to achieve business growth through sales of treatments, procedures and products, meeting and exceeding goals of the physicians and implementing strategic plans that meet the needs of the customer.

Responsibilities:

• Demonstrate professionalism and a positive attitude while building effective relationships with patients, physicians, employees, and other professionals.
• Understand the goals of the practice and independently develop and execute plans of action to achieve those goals.
• Handle sensitive matters with discretion and maintain strict confidentiality.
• Actively support and remain aligned with the vision and goals of the practice.
• Operate various technological equipment such as a POS system in order to review client information, schedule, and adhere to clinical standards.

Requirements & Experience :

• Previous medical experience in aesthetics, plastic surgery, cosmetic dermatology practice, or similar experience in a client-facing, customer service focused role.
• Strong organizational and communication skills.
• Proven ability to manage confidential information appropriately.
• High school diploma or equivalent required
• Bilingual preferred

Physical Requirements:

• This position requires frequent walking, sitting, standing, and bending.
• Frequent talking and listening when giving instructions and explanations.
• Frequent use of the phone, computer, and other clinic technologies.
• Employees may be asked to travel and must be able to carry and maneuver their luggage and navigate through various transportation modes (car, airplane, bus, train).

Benefits & Perks :

Medical, Dental, and Vision Plans (FSA Option)

Competitive Pay + Performance Incentives Annual Beauty Budget (increases with tenure)

AMP Rewards & Recognition Programs 401(k) + Employer Contributions Continuing Education + National Training Opportunities Mentorship from Industry Leaders & KOLs Generous PTO + Holiday Closures Flexible Scheduling

Equal Employment Opportunity Statement

Advanced MedAesthetic Partners (AMP) is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or other status as protected by applicable law. AMP complies with applicable state and local laws governing nondiscrimination in employment in every location in which we have facilities. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AMP is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported.

For more information about this opportunity, please apply with an updated copy of your resume and await correspondence. All applications will be managed on a first come first served basis.