Real Estate Team Operations Manager

About the Role Part‑Time to Full‑Time. We are a team of specialists who help clients make savvy real estate decisions, creating advocates for life by consistently executing a proven process that provides a world‑class experience. We are in search of a reliable local support role for our Pennsylvania team. The right person brings a can‑do, upbeat attitude, communicates professionally, and knows when it is time to focus, get to work, and handle the details. Prior transaction management, administrative, client service, or office coordination experience is a plus. Pennsylvania notary public status – or a willingness and ability to become a notary shortly after hire – is required. A Pennsylvania real estate license is welcome but not required. This role offers meaningful exposure to residential real estate and the opportunity to pursue approved sales activities as the employee’s career develops. Responsibilities What will you do? Office, Client, and Event Support Keep office and client‑facing supplies ordered, stocked, and ready, including closing books, client gifts, presentation folders, and closing bags. Prepare handwritten notes, checks, and other client or office materials as needed. Coordinate mail and materials between offices and ensure local items are couriered promptly. Provide boots‑on‑the‑ground support for planning and executing team and client events. Gather content from agents and utilize approved marketing templates and brand guidelines to create and post team social‑media content, blog posts, and event invitations. Transaction, Vendor, and Compliance Coordination Coordinate as needed with vendors, title companies, mortgage companies, agents, and other transaction partners. Support conveyancing‑related needs and coordinate deed‑package signing with clients. Maintain notary credentials and assist with appropriate deed‑package signings and client needs. Review ALTA statements and submit required paperwork to the office, ensuring complete paperwork is received from agents. Keep transaction files, emails, communications, and related records organized and easy to access. Systems and Agent Support Work within the CRM to maintain lead‑flow rules, coordinate team accounts, and update action plans; this role involves limited manual data entry. Help with new‑agent onboarding logistics, including providing system access and coordinating marketing support. Follow established processes, flag gaps, and communicate local operational needs to the Operations Team. Optional Licensed Real Estate Activities For an active Pennsylvania real estate licensee, and as permitted by brokerage policies, opportunities may include showing homes, attending inspections, prospecting, completing real estate paperwork, monitoring transaction emails, and helping keep transactions organized. These activities are optional and may expand as the employee develops their real estate career. Qualifications Required Available to work on‑site in Skippack, PA, approximately 25 hours per week+. Positive, can‑do, upbeat attitude with a strong sense of follow‑through. Enjoys working with people while staying focused, organized, and productive. Strong written and verbal communication skills. Highly organized, detail‑oriented, dependable, and comfortable managing multiple priorities. Comfortable learning and using online systems, including CRM platforms, shared documents, email, and social‑media tools. Willingness to become a Pennsylvania Notary Public if not already commissioned. Ability to coordinate professionally with clients, agents, vendors, title companies, mortgage companies, and internal team members. Comfortable creating social‑media posts, blog posts, and event invitations using approved templates and brand guidelines. Ability to work independently in the local office while staying connected with a virtual operations team. Willingness to learn how to convey properties, including ordering payoffs and certifications, if not already knowledgeable. Preferred Previous experience in real estate, transaction coordination, conveyancing, office administration, client service, or event coordination. Current Pennsylvania Notary Public commission. Pennsylvania real estate license, or interest in becoming licensed and learning the residential real estate business. Familiarity with real estate transactions, ALTA settlement statements, listing/transaction paperwork, and CRM systems. Experience supporting marketing, social media, or client events. Compensation $35,000 - $70,000 per year (plus benefits). #J-18808-Ljbffr The Mariel G. Weiss Team at Keller Williams