Administrative Support

Data Entry - Support Specialist

NORMAL, IL | FULL-TIME | $16.50/HOUR | FLEXIBLE SCHEDULE

Our operations team is searching for ideal team players for our Data Entry - Support Specialist role. If hired, your main goal will be to support our production team in reaching their collection goals through investigating claim files and ensuring proper handling. The ideal candidate will have excellent communication and organizational skills, be able to multitask and prioritize workloads with structured but minimal supervision. This is a full-time, in-office position that is computer-based with minimal phone requirement. Prior insurance knowledge/experience is a plus but not required.

Wilber is the leading insurance recovery group in the US, partnering with some of the most recognized insurance providers nationwide. We value hard work, integrity, and believe in putting people before profit, which is why we offer a generous benefits package with extra perks that support your life and wellbeing.

Commitment to Community: At Wilber, we are real people who are committed to bettering our community and the world around us. We offer opportunities for team members to suggest/participate in fundraisers and community service events that matter to them, with the option to apply for company sponsorship.

Essential Functions and Responsibilities:

• Review files from our clients for appropriate handling.
• Provide general support for internal and external clients
• Communicate challenges and praises to leadership and your team.
• Help us improve our process by sharing your ideas.
• Must be comfortable in a computer-based work environment
• Ability to work individually or as part of a team to reach department goals
• Have a positive attitude with a desire to learn
• Ability to ensure physical presence at assigned location

Requirements:

• High School diploma or GED
• Basic computer skills

Wilber's Benefits:

• Health, Dental, Vision available after 30 days
• 401k with company match
• 25k Life insurance policy
• Success Share Bonus each month
• Flexible schedule after 30 days
• PTO and paid holidays
• Insurance education reimbursement
• Wellness Programs
• Flexible spending accounts/Savings Clubs
• Self-progressive career paths
• Community Volunteer opportunities
• Free breakfast 3 times a week
• Opportunity to join committees that promote our "Keep it happy, keep it fun" work environment
• Certified "Great Place to Work" (96% of employees say this is a great place to work)
• #40 in Fortune Best Workplaces in Financial Services & Insurance 2023