Regional Field Service Pump Technician - Rotary Equipment

Regional Field Service Pump Technician - Rotary Equipment

Flygt A-C Pump, a Xylem brand manufacturing some of the world's largest pumps, seeks to hire a Regional Field Service Pump Technician - Rotary Equipment to work out of the Pewaukee, WI location. This position will be responsible for providing specific technical direction and advisory services to the onsite contractors, in house engineering, in house operations, and in house sales functions of the Flygt A-C Custom Pump Operations. The ideal candidate will have hands-on experience with rotary equipment, including gas or diesel engines, large-scale machinery such as construction equipment or trucks/semis, as well as turbines, generators, or compressorsall of which are highly valuable. Activities include field installation, field testing, and field commissioning of Custom Pump products and systems. This individual is also responsible for providing sales & technical support for all past, current, and future pump installations. Finally, this position has responsibility to make verbal and written recommendations for repair sales opportunities, fully supporting company goals and objectives.

Your essential duties/principal responsibilities include:

• Manage projects for aftermarket (repairs) to ensure timely completion of design related tasks. This includes proper coordination and interaction with operations and assisting operations in execution as required.
• Serve as technical consultant on design and manufacturing issues for both new and aftermarket products.
• Interface with agents/customers on a variety of issues: sales, marketing, service, etc.
• Perform field service on pumps for customers (i.e. repairs, start up, warranty, testing, installation, etc.). This includes pump and system vibration data collection, analysis, and review.
• Complete field service assignments as needed.
• Investigate field requirements in terms of design application, and failures for various conditions and determine solutions for customers.
• Provide technical support to Customer Service and customers

Minimum qualifications include:

• High school diploma or equivalent.
• Minimum of 3 years of experience providing field service in a manufacturing / heavy machinery environment.
• Possess a working knowledge of pump or rotating equipment mechanical design.
• Microsoft Word, Excel, PowerPoint, and Outlook skills.
• Excellent communication (written and oral) and personal interaction skills required.
• The ability to conduct training to both technical and operations personnel.
• Effectively analyze and report data in a logical and systematic way so that it can be used to manage resources.
• Develop and write comprehensive technical reports on the assessment of pump repairs and field service calls.
• Valid driver's license.
• Ability to obtain valid passport.

Preferred qualifications include:

• Vibration analysis experience and/or vibration analyst certification is a plus

Additional information includes:

• Physical demands include the ability to physically maneuver around and spend significant durations in facilities where pumps are installed or manufactured.
• The ability to lift and carry fifty pounds weight.
• The ability to work from ladders and heights.

Work environment includes:

• Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.
• Shop: Manufacturing facility that requires working while standing and from ladders and heights. Working with overhead loads, large components, and large tools.
• Standard weekly job hours: 40 45 hours a week while in the office/shop. Weekly hours as required by the project when in the field on a jobsite.
• Travel requirement: Significant domestic travel via airplane, car, or other transportation vehicles, 50 to 70% of the year with the remaining time in our Pewaukee, WI facility. Flexibility in scheduling is needed.
• Job Site: New and rehabilitated facilities utilizing pumps and pumping equipment including construction site environments.

Xylem is seeking mechanically inclined professionals who are passionate about hands-on work and problem-solving. We encourage individuals with backgrounds in HVAC, electrical work, plumbing, diesel and mechanical systems, millwrights, mechanics, or construction to apply. At Xylem, we are united by a shared purpose: solving water to create a more sustainable world. If you are driven by innovation, service, and making a real impact, we invite you to bring your skills to our team as a Field Service Technician.

Our total rewards program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits program, including:

• Generous PTO package and paid holidays
• Generous retirement savings plan
• Customizable health, dental and vision insurance (eligible on first date)
• Career progression plans
• Reward and recognition programs
• Paid parental leave
• Tuition Reimbursement
• Company Wellness Program
• Employee Discount Program

Xylem is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

The estimated salary range for this position is $30 to $35+/hour. Starting pay is dependent on multiple factors, such as skills and experience. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.