Senior Manager, Learning & Coaching Strategy & Initiatives
Charles Schwab
Your opportunity
***** In addition to a base salary (range posted), this role is also eligible for bonus or incentive opportunities *
We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s) :
Austin-TX, Lone Tree-CO, Omaha-NE, Phoenix-AZ, Westlake-TX
Employee Value Proposition (EVP)
At Schwab, you’re empowered to make an impact on your career while shaping the future of wealth management. You’ll work alongside collaborative, mission‑driven leaders who value innovation, continuous learning, and purposeful work. Your expertise helps equip advisors and leaders with the skills, confidence, and tools to serve clients the Schwab Way—making a meaningful difference for clients, teams, and the business.
The Opportunity
The Learning & Coaching team is responsible for empowering our Branch and sales professionals to build trusted relationships and deliver modern wealth management to our clients through world-class learning and coaching experiences. Our goal is to enable increased engagement and retention of clients, enhance confidence in the professionals we support, and improve overall sales professional performance.
This role will report to the Director of Wealth Management Learning & Coaching Strategy. This role plays a critical part in ensuring we provide a world-class learning journey that attracts, develops and retains top talent, empowers professionals to deepen client relationships, embraces modern wealth management and drives meaningful client outcomes.
What You Will Do (Skills ‑ Based Responsibilities)
Executive Storytelling and Communications: Influence leaders, partners and peers through both verbal and written (PowerPoint) communications to gain alignment on key decisions, strategic roadmap and priorities, and initiative launch timelines.
Strategy Development and Execution: Design the end-to-end strategy and experience for learning and coaching across all roles in our Branch Network. Set a vision and roadmap to get there, in partnership with key stakeholders and team members.
Large Initiative Program Management: Provide strategic project leadership across key initiatives, including development of project plans and timelines, day-to-day project management, executive updates, stakeholder feedback and performance measurement.
What you have
What You Are Good At
Storytelling and executive communication: You have excellent written and verbal communication skills and can communicate a strategy through executive-level PowerPoint materials, tailoring your message to the audience and telling a compelling story to drive to our desired outcomes.
Planning and executing large & complex projects: You are able to create and oversee several project workstreams to meet an organization's needs. By assessing their status, setting clear objectives, and outlining important workstreams and actions, you help make projects and tasks more organized and understandable. You also coordinate multiple projects by setting structured timelines and collaborating with various working groups and cross-functional stakeholders.
Structured Problem Solving and Decision Support: You break down complex or ambiguous problems into key elements, establish a clear framework, and collect crucial data to drive decisions. You assess and prioritize business impacts, form opinions, and set objectives, structure, and plans to mobilize resources
Bias for action and adaptability: You adjust quickly to unexpected changes in priorities and navigate and lead through ambiguity. You overcome obstacles, tackle challenges creatively, and successfully execute, at times, under tight deadlines.
Demonstrated experience building relationships with a diverse range of partners and working with cross-functional teams to design and deliver initiatives, including evaluating opportunities and making recommendations based on the unique needs of the business.
Why Schwab
Purpose‑driven work that directly impacts clients and advisors
A culture that values curiosity, innovation, and continuous learning
Opportunities to influence enterprise learning strategy
Leaders who invest in your development and career progression
Qualifications
Bachelor’s degree with 7+ years relevant experience.
5+ years in strategy and communications roles preferred.
Corporate strategy experience is preferred.
Financial Services industry experience is preferred.
What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
What’s in it for you:
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at View email address on click.appcast.io or call View phone number on click.appcast.io.
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