Outside Sales Representative

Job Description

Job Description

About the Role

Are you a proactive, relationship-driven sales professional who enjoys getting in front of customers, uncovering opportunities, and turning conversations into long-term partnerships? Jendco Safety Supply is looking for an Outside Sales Representative to drive revenue growth by actively managing the full sales cycle through in-person meetings, phone outreach, and email communication.

This role is focused on expanding market share, developing new business, and strengthening existing customer relationships. The Outside Sales Representative will prospect for new opportunities, manage and grow existing accounts, prepare quotes and orders, demonstrate products and services, and partner across the organization to deliver a seamless customer experience.

The ideal candidate is self-motivated, competitive, organized, and comfortable owning their results. They use a consultative approach, communicate confidently with a wide range of customers, manage their time effectively, and consistently balance new business development with strong service to existing accounts.

What You'll Do

• Revenue Growth: Execute a proactive sales strategy focused on growing revenue, expanding market share, and maintaining competitive margins.

• Consultative Selling: Identify customer needs, recommend appropriate products and solutions, and uncover opportunities to add value.
• Customer Meetings: Schedule and lead in-person meetings to strengthen partnerships, develop opportunities, and expand customer accounts.
• Product & Service Presentations: Present and demonstrate Jendco products and services effectively based on customer needs.
• Customer Communication: Maintain proactive, professional communication through phone, email, and in-person interactions.
• Account Growth: Grow existing accounts through upselling, cross-selling, product education, and promotion of relevant marketing initiatives.
• New Business Development: Prospect, cold call, and develop new customer relationships to build a consistent pipeline of opportunities.
• Sales Performance: Consistently work toward individual and team sales goals while maintaining accountability for activity and results.
• Quotes & Orders: Prepare accurate quotes, enter orders, and maintain complete and current customer information within the CRM system.
• Market Awareness: Maintain a strong understanding of Jendco's market position, customer needs, and competitive landscape to effectively compete for and win business.
• Order Follow-Up: Manage and track customer orders, including backorders, order status updates, and follow-up through completion.
• Issue Resolution: Respond to customer concerns quickly and work with the appropriate internal teams to resolve issues and maintain long-term relationships.
• Cross-Functional Partnership: Collaborate across departments to support customer needs, team goals, and a seamless customer experience.
• Brand Representation: Represent Jendco professionally in every customer interaction while reinforcing company values and brand reputation.
• Other Duties: Perform other duties and responsibilities as assigned to support departmental and company needs.

 

Who You Are

• Relationship-Driven: You build trust, maintain strong customer relationships, and are comfortable developing business through face-to-face interaction.
• Results-Focused: You are motivated by goals, take ownership of your performance, and consistently look for ways to grow revenue and market share.
• Self-Motivated: You manage your time effectively, stay productive without constant direction, and follow through on commitments.
• Communicative: You communicate clearly and professionally in writing, by phone, and in person.
• Consultative: You ask thoughtful questions, listen to customer needs, and connect customers with solutions that create value.
• Organized: You can manage customer activity, follow-up, quotes, orders, and multiple priorities without losing attention to detail.
• Adaptable: You work effectively in a fast-paced environment and can adjust your approach across different customers, personalities, and situations.
• Team-Focused: You maintain a positive, professional attitude and collaborate effectively with people across departments.
• Technology Capable: You are proficient with Microsoft Office and Google Workspace and comfortable learning and using CRM and business systems. NetSuite experience is preferred.
• Experienced: You have at least 2 years of outside B2B sales experience. Industrial sales experience and experience working within a small to mid-size business environment are preferred.
• Qualified: You have a high school diploma or equivalent and a valid driver's license. An associate's degree or higher in Business, Sales, Marketing, or a related field is preferred.

 

What We Offer

At Jendco Safety, we believe great people build great teams. We are committed to creating an environment where employees feel supported, challenged, and empowered to grow.

• Competitive compensation and benefits package
• Career growth and development opportunities
• Ability to make a direct impact on company growth and customer success
• Collaborative and fast-paced team environment
• Leadership that values accountability, communication, and innovation
• Employee recognition and appreciation initiatives
• A company culture built on teamwork, integrity, and doing what's right

 

Physical Requirements

The following physical activities described are a representation of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

While performing the functions of this job, the employee is continuously required to talk or hear; frequently required to sit, stand, walk, use hands to finger, handle or feel, and reach with hands or arms. The noise level in the work environment is usually moderate.

I have read this job description (or had it read to me) and I fully understand all of my job duties and responsibilities. I am able to perform the duties and responsibilities as outlined, with or without a reasonable accommodation. I understand that my job duties and responsibilities may change on a temporary or regular basis according to the needs of my location or department, and if so, I will be required to perform such additional duties and responsibilities. If I have any questions about my job duties not specified in this description that I am asked to perform, I should discuss them with my immediate supervisor.

Equal Opportunity Employer

Jendco Safety Supply is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Jendco is committed to maintaining a workplace where employment decisions are based on qualifications, performance, and business needs, and where all employees are treated with respect and dignity.