STAFF ASSISTANT - 60075278

Staff Assistant - 60075278

In this role you will provide clerical support for a multi-function Child & Family Well-Being Unit performing a variety of duties. How you will make an impact: Meets the public as receptionist, in person and on the phone. Maintain knowledge of the Department of Children and Families and community resources to route clients appropriately, answer questions or concerns. Prepare intake case records for Child Protective Investigators for cases received over the Child Abuse Hotline. Type all correspondence, memorandums, reports, records, and other related work such as court reports, petitions, and court orders. Compile routine case correspondence as required and assist in tracking required documents for timely submission. Responsible for preparing mileage vouchers for Child & Family Well-Being staff. Monitor supplies and maintain advanced ordering to ensure a constant supply of forms, documents, materials, and supplies. Maintain the filing system and new case records for the Unit. Responsible for date stamping and timely distribution of incoming mail.

Qualifications: Three years of administrative or clerical work experience. College or vocational school can substitute for the required experience. College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for each year of the required work experience. Vocational/technical training can substitute at the rate of 720 classroom hours for each year of the required work experience. A high school diploma or its equivalent can substitute for one year of the required work experience. NOTE: Please attach a copy of education documentation, diplomas, certificates, etc., to your application before you submit your application in People First. These documents are required if used to qualify for the position.

Knowledge, Skills, and Abilities: Knowledge of office procedures and practices. Knowledge of the principles and techniques of effective communication. Knowledge of the methods of data collection. Knowledge of basic arithmetic. Ability to understand and applicable rules, regulations, policies, and procedures. Ability to deal with the public in a tactful and courteous manner. Ability to perform basic arithmetical calculations. Ability to work independently. Ability to utilize problem-solving techniques. Ability to plan, organize and coordinate work assignments. Ability to communicate effectively. Ability to establish and maintain effective work relationships with others.

Candidate Profile (application) must be completed in its entirety. Include supervisor names and phone numbers for all periods of employment. Account for and explain any gaps in employment so that the hiring process is not delayed. Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. It is unacceptable to use the statement "See Resume" in place of entering work history. If you experience problems applying online, please call the People First Service Center at View phone number on click.appcast.io.

Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits. For a more complete list of benefits, visit

Growth Opportunities: With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.

Where you will work: Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you're never more than 60 miles from a body of saltwater. And if the beach isn't your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work Come join our team!

About Department of Children and Families: Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families. Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.

Location: NEW PORT RICHEY, FL, US, 34654