Branch Manager

About the Role Ensures the branch meets or exceeds operations standards at all times. Responsible for satisfactory audits. Monitors sales and service goals and coaches other team members to deepen customer relationships using Client and Business Financial Review. Develops and maintains strong, long‑term relationships with consumers and businesses in the local community and consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards. Acts as back up to the personal banking team to open new accounts, receive loan requests and gather credit‑related information. Manages, leads, trains, and coaches tellers. May also oversee personal bankers in collaboration with the Branch Manager. Processes and oversees technical tasks such as opening and closing the branch, overdraft monitoring, wire transfers and collections, stop payments, and monitoring branch controls. About You High School Diploma or GED, required. Associate’s or Bachelor’s, Vocational, or Technical Degree in banking, business, or related field, or equivalent work experience, preferred. 3 years of retail banking experience, required. 2 years of management or supervisory experience, preferred. 2 years of consumer and small business lending origination experience, preferred. Customer service background in retail or banking. Demonstrated ability to grow sales by developing long‑lasting, knowledge‑based relationships with clients and offering customized solutions. Demonstrated leadership skills such as handling difficult customer and associate conversations in a professional, transparent, and courteous manner. Strong attention to detail and the ability to multi‑task effectively. Proficient use of spreadsheets and other banking computer systems and related software, and ability to operate a variety of office equipment and perform repetitive movements for tasks such as counting cash, typing, and handling documents. Effective training and mentoring skills. Acts as a Bank MLO, authorized by the Bank to take mortgage loan applications, offer a mortgage, arrange a mortgage, assist a consumer in obtaining a mortgage, negotiate a mortgage, otherwise obtain or make a mortgage for another person, or refer a consumer to a loan originator for compensation or gain. This position is limited to open‑end transactions (home equity lines of credit) only and all MLOs must register as an MLO complying with the SAFE Act requirements. Pay The pay range for this role is $26.00 – $33.00 per hour. The selected candidate’s rate will depend upon a variety of non‑discriminatory factors including job‑related knowledge, skills, experience, education, and geographic location. The role may be eligible for performance‑based incentive compensation. Location Primary location: 2010 Main Street, Suite 150, Irvine, CA 92614. Ability to work fully onsite at the posted location(s). Benefits We offer a competitive total rewards package including base wages and comprehensive benefits. Eligible associates receive comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k) retirement savings plan with employer match, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly. EEO Statement Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: View email address on click.appcast.io. #J-18808-Ljbffr