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Regional Operations Manager

Quality Liaison Services of North America

Regional Operations Manager

The Regional Operations Manager oversees all QLS field operations within an assigned geographic territory. You will manage field supervisors, ensure service quality, drive operational efficiency, and liaise with corporate leadership to support strategic growth.

Location: Chicago, IL Area

Employment Type: Full-Time

Department: Operations

Responsibilities:

  • Oversee field operations across a multi-state region
  • Manage and develop a team of Field Supervisors and Quality Technicians
  • Ensure all projects meet QLS quality standards and client expectations
  • Monitor regional P&L performance and drive cost optimization
  • Build and maintain strong relationships with key client stakeholders
  • Support new business development and participate in client pitches

Qualifications:

  • Bachelor's degree in Operations, Business, Engineering, or related field
  • 7+ years of experience in operations management, quality, or manufacturing
  • 3+ years managing distributed teams
  • Strong leadership, strategic planning, and financial acumen
  • Willingness to travel within the region regularly

Preferred Qualifications:

  • MBA or advanced degree
  • Experience in the automotive, trucking, or heavy equipment industry
  • Six Sigma Green Belt or Black Belt certification

Benefits:

  • Competitive salary and annual bonus
  • Comprehensive benefits package
  • Relocation assistance available
  • Company vehicle or car allowance
  • Executive development and leadership training
Vacancy posted 2 hours ago
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