Regional Operations Manager
Quality Liaison Services of North America
Regional Operations Manager
The Regional Operations Manager oversees all QLS field operations within an assigned geographic territory. You will manage field supervisors, ensure service quality, drive operational efficiency, and liaise with corporate leadership to support strategic growth.
Location: Chicago, IL Area
Employment Type: Full-Time
Department: Operations
Responsibilities:
- Oversee field operations across a multi-state region
- Manage and develop a team of Field Supervisors and Quality Technicians
- Ensure all projects meet QLS quality standards and client expectations
- Monitor regional P&L performance and drive cost optimization
- Build and maintain strong relationships with key client stakeholders
- Support new business development and participate in client pitches
Qualifications:
- Bachelor's degree in Operations, Business, Engineering, or related field
- 7+ years of experience in operations management, quality, or manufacturing
- 3+ years managing distributed teams
- Strong leadership, strategic planning, and financial acumen
- Willingness to travel within the region regularly
Preferred Qualifications:
- MBA or advanced degree
- Experience in the automotive, trucking, or heavy equipment industry
- Six Sigma Green Belt or Black Belt certification
Benefits:
- Competitive salary and annual bonus
- Comprehensive benefits package
- Relocation assistance available
- Company vehicle or car allowance
- Executive development and leadership training
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