Medical Assistant - Primary Care

Medical Office Assistant

This Medical Office Assistant role supports a busy primary care practice in a fast-paced outpatient setting. The position involves working Monday through Friday with flexible hours between 7:00 AM and 7:00 PM. Tuesdays are the designated late evenings, while most other days end around 5:005:30 PM. The role focuses on rooming patients, providing direct support to providers, and ensuring smooth day-to-day clinical and administrative operations.

Responsibilities

• Room patients efficiently and accurately, ensuring all necessary information is collected and documented prior to provider visits.
• Assist providers with day-to-day responsibilities, including both clinical and administrative support as needed.
• Support up to two providers at a time, managing competing priorities and maintaining high-quality patient care.
• Work flexibly with different providers as needed, adapting quickly to varying workflows and preferences.
• Provide strong outpatient and ambulatory support, contributing to a high-functioning primary care environment.
• Maintain an organized work area and workflow to support high patient volumes and smooth clinic operations.
• Deliver patient care and medical assisting services in alignment with practice standards and policies.
• Perform administrative support tasks such as documentation, scheduling support, and use of electronic health record systems.
• Collaborate effectively with the broader care team to ensure integrated, patient-centered care.
• Demonstrate professionalism, reliability, and strong tenure through consistent attendance and performance.

Essential Skills

• Experience in medical assisting within an outpatient or ambulatory care setting.
• Hands-on patient care experience, including rooming patients and supporting clinical workflows.
• Ability to provide administrative support in a medical office, including documentation and coordination tasks.
• Comfort working with and supporting multiple providers simultaneously.
• Flexibility to work Monday through Friday with availability between 7:00 AM and 7:00 PM, including late evenings on Tuesdays.
• Strong organizational skills and the ability to stay focused in a high-volume environment.
• Adaptability to work with different providers and adjust to changing priorities.
• Professional demeanor with reliable work habits and consistent performance.
• Demonstrated good tenure in previous roles, indicating stability and commitment.

Additional Skills & Qualifications

• EPIC electronic health record experience is a plus.
• Certified Medical Assistant (CMA) credential is preferred.
• Strong interpersonal skills and a patient-centered approach to care.
• Ability to collaborate effectively in a team-oriented environment.
• Commitment to values such as excellence, honesty, collaboration, innovation, and compassionate care.

Work Environment

The role is based in a fast-paced primary care outpatient setting within an established health system that maintains a strong community feel. The schedule is Monday through Friday with flexible hours between 7:00 AM and 7:00 PM, and Tuesdays serve as the primary late evening, while most other days finish around 5:005:30 PM. The environment is team-oriented and emphasizes collaboration across providers, centers, and programs to deliver integrated, patient-centered care. EPIC is used as the electronic health record system, and staff work with multiple providers in a high-volume clinic. The organization offers opportunities for long-term growth, including tuition assistance for training and education, as well as access to comprehensive benefits upon permanent hire such as medical, prescription, dental and vision coverage, retirement benefits, paid time off, wellness programs, and other employee benefits. The culture is grounded in excellence, honesty, collaboration, innovation, and compassionate care, creating a supportive and engaging workplace.