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Healthcare Call Center QA Specialist II

The University of Texas Medical Branch

The University of Texas Medical Branch is hiring a Patient Services Specialist II to support quality oversight across UTMB Health's Access Center. This position involves conducting call evaluations, providing coaching feedback, and ensuring high levels of customer service. Candidates with experience in healthcare or call center environments will excel. Responsibilities include patient registration, scheduling, and acting as patient advocate. A BLS certification is required within 90 days of hire. Join us in delivering quality patient care. #J-18808-Ljbffr The University of Texas Medical Branch

Vacancy posted 4 days ago
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