Healthcare Call Center QA Specialist II
The University of Texas Medical Branch
The University of Texas Medical Branch is hiring a Patient Services Specialist II to support quality oversight across UTMB Health's Access Center. This position involves conducting call evaluations, providing coaching feedback, and ensuring high levels of customer service. Candidates with experience in healthcare or call center environments will excel. Responsibilities include patient registration, scheduling, and acting as patient advocate. A BLS certification is required within 90 days of hire. Join us in delivering quality patient care. #J-18808-Ljbffr The University of Texas Medical Branch
- ...and establish mandatory inspection points. Provide input to milestone reviews and boards; support and mentor Quality Assurance Specialists as needed. Evaluate discrepancy reports and concur on Material Review Board (MRB) decisions. Assess engineering changes and...SuggestedFull timeLocal areaMonday to Friday
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$97.01k - $119.84k
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- ...Bonus Programs. Based on company performance and individual performance.* New onsite cafeteria, all meals subsidized (La Porte Service Center)Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an...
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