Inside Sales & Order Management Coordinator

Job Description

Inside Sales & Order Management Coordinator

Italian foodservice equipment manufacturer, US subsidiary in Doral, FL

Doral, FL (on-site) · Full-time, Monday to Friday, 9am to 5pm · Reports to: Sr. Director of Sales Operations & Marketing

ABOUT THE COMPANY

An Italian foodservice equipment manufacturer with a US subsidiary in Doral, FL. The Doral office supports the North American market through independent sales representatives and a dealer network.

ROLE OVERVIEW

This is an operational and analytical role that connects the sales team, the dealer network and internal systems.

The priority is running the order cycle accurately and producing reliable sales reporting. It supports the sales team rather than carrying a sales quota, and it is not primarily a customer service role.

KEY RESPONSIBILITIES

• Manage orders in collaboration with dealers and sales representatives, overseeing the order flow from purchase order through status tracking and invoicing
• Prepare and issue roll-in quotes and keep the quoting platform accurate for production and stock orders
• Prepare and deliver reports on sales performance indicators, including recurring sales performance reporting
• Onboard new dealers in the CRM and set up their credit terms
• Oversee the dealer benefit program and make sure rewards are executed accurately and on time
• Execute dealer letter campaigns
• Track and manage demo loaner units
• Monitor corporate email accounts and maintain document control

QUALIFICATIONS & EXPERIENCE

• 2+ years of experience in order management, sales operations, sales support or inside sales, preferably in a B2B environment
• Advanced Excel and reporting skills; reporting is central to this role
• Strong analytical and numerical skills, with accuracy in processing and monitoring data
• Comfortable working across multiple business systems at the same time
• Strong organization and autonomy in managing competing daily, weekly and monthly deadlines
• Clear written and verbal communication for dealer and representative correspondence
• Able to work on-site in Doral, FL

PREFERRED QUALIFICATIONS

• Experience in foodservice equipment or B2B manufacturing

COMPENSATION & BENEFITS

• $6,000 annual bonus
• Medical, dental and vision insurance with employee co-pay (employee coverage only)
• 401(k) plan (no employer match)