Support Staff - Receptionist

Job Description

Job Description

Macomb Family Services is seeking a friendly, organized, and dependable Receptionist / Administrative Support Staff member to join our team. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multitask in a busy behavioral health office environment.

• Greet clients, visitors, and family members in a professional and welcoming manner.

• Answer incoming phone calls, direct calls, and take messages.

• Schedule client appointments and notify clinical staff of client arrivals.

• Assist with client intake paperwork, case openings, and closings.

• Maintain accurate client records, logs, and documentation.

• Collect client payments and issue receipts.

• Prepare forms, correspondence, and other administrative documents.

• Assist with filing, mail processing, office supplies, and general clerical duties.

• Maintain client confidentiality and comply with HIPAA requirements.

• Provide administrative support to clinical staff, supervisors, and administration.

• Perform additional office support duties as assigned.

• High school diploma or equivalent required.

• Strong computer, typing, and data entry skills.

• Excellent verbal and written communication skills.

• Strong organizational skills and attention to detail.

• Ability to multitask and prioritize responsibilities.

• Professional, dependable, and able to work effectively as part of a team.

• Ability to maintain confidentiality and handle sensitive information.

• Previous receptionist, medical office, or behavioral health office experience preferred.

At Macomb Family Services, we are committed to providing quality services to individuals and families in our community. We are looking for a team member who takes pride in their work, demonstrates professionalism, and enjoys helping others.

Apply today to become part of the Macomb Family Services team!