Administrative Assistant

Job Description

Job Description

Reimagine Your Career in Corporate Healthcare

As a professional, you know that what you do impacts you as much as our patients and their families, and at AccentCare, we are united in our relentless drive to reimagine care because we want to provide the service we would seek for our own families. We think it’s really special to be a part of our patient’s health journey and create incredible memories while providing world-class patient care.

Offer Based on Years of Experience 

Responsibilities

Reimagine Your Career in Hospice

Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together.

Be the Best Administrative Assistant You Can Be

If you meet these qualifications, we would love to meet you:

• High School Diploma or related, required
• 1+ year previous clerical experience, preferably in a medical setting or equivalent
• Ability to operate standard office equipment
• Knowledge of principles and practices of basic office management
• Must be able to perform work accurately, and be able to prioritize work effectively
• Basic knowledge of Microsoft Office Suite of products, EMR systems, scheduling, medical billing and patient information software.

Responsibilities

• Answer, screen and transfer inbound phone calls; provide phone coverage for others when necessary
• Receive and direct visitors
• Perform general clerical duties including photocopying, faxing and mailing
• Resolve administrative problems and inquiries
• Respond in a timely and courteous manner to email requests and correspondence
• Prepare and modify documents including correspondence, reports, forms, contracts, drafts, memos, emails and
• other business documents
• Schedule and coordinate meetings, appointments and travel arrangements
• Order and maintain office supply inventories
• Coordinate maintenance of office equipment
• Provide administrative support for special events, training and orientation programs
• Assist with installation, configuration, and ongoing usability of desktop, laptop and/or tablets, including but not limited to ensuring equipment is ready for new employees on use of equipment, best practices, connectivity to network and troubleshooting
• Deploy smart phones to employees per deployment standards, including setup for first use and walk through of features
• Provide support all business software such as MS Office suite of applications, EMR, web applications for first use and any subsequent help with use or troubleshooting
• Act as liaison to route an escalate issues to proper resolver/department for expeditious resolutions within established standards and guidelines
• Work with Help Desk and Tier 2/Tier 3 staff as appropriate to determine and resolve problems received from employees expeditiously
• Performs other duties as assigned including those within the scope of current, valid professional licensure/credentials (i.e. RN, SW, Chaplain, MT, HA, etc.). Employees should reference the position specific job description for additional details on the essential functions of the clinical discipline
• Other duties as assigned

Our Investment in You

We are committed to offering comprehensive benefits and rewards to full-time employees who work over 30 hours per week and their families, including:

• Medical, dental, and vision coverage
• Paid time off and paid holidays
• Professional development
• Company-matching 401(k)
• Flexible spending and health savings accounts

Qualifications

Come As You Are  

At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.