Minibar Attendant

Mini-Bar Attendant

The Mini-Bar Attendant is responsible for maintaining, replenishing, and monitoring in-room mini-bars to ensure guests have access to a properly stocked selection of beverages, snacks, and other approved amenities. This position ensures accurate inventory tracking, timely posting of mini-bar charges, and compliance with hotel standards for cleanliness, presentation, food safety, and guest service.

Responsibilities include inspecting guest rooms to verify mini-bar inventory, product presentation, cleanliness, and expiration dates; replenishing beverages, snacks, and other mini-bar items in accordance with hotel standards and par levels; accurately recording consumed, missing, damaged, or expired products and ensuring charges are posted to the correct guest folio in the hotel's property management system; maintaining accurate daily inventory records, restocking logs, and consumption reports; coordinating with In-Room Dining, Housekeeping, Front Office, and other departments to ensure timely service and accurate billing; monitoring product expiration dates, packaging integrity, and storage conditions in accordance with food safety standards; maintaining clean, organized, and properly stocked mini-bar storage areas, carts, and assigned equipment; reporting inventory discrepancies, damaged products, equipment issues, and unusual guest-room findings to the appropriate supervisor; following hotel procedures regarding guest privacy, room access, key control, and the handling of guest belongings; responding professionally to guest inquiries regarding mini-bar products, pricing, and charges, referring disputes to the appropriate supervisor; assisting with monthly inventory counts, product rotation, stock replenishment, and cost-control initiatives; following all hotel policies, departmental standard operating procedures, safety requirements, and applicable food and beverage regulations; and performing other related duties as assigned by management.

Qualifications include a high school diploma or equivalent preferred, previous experience in hotel operations, food and beverage, housekeeping, inventory control, or a related hospitality position preferred, basic mathematical skills and the ability to accurately count inventory, record transactions, and identify discrepancies, basic computer skills and the ability to learn hotel property management systems and inventory platforms, strong attention to detail, organization, and time-management skills, ability to work independently while maintaining effective communication with other departments, professional demeanor and commitment to guest satisfaction and service excellence, knowledge of food safety, sanitation, and product rotation practices preferred, and the ability to maintain confidentiality and respect guest privacy at all times.

Benefits include medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance, 401(k) Retirement Plan with employer matching contributions, paid holidays, paid vacation, paid sick leave (provided in accordance with applicable law), employee assistance program (EAP), educational opportunities / tuition reimbursement, paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law. For employees based in Washington, up to 20 days of paid vacation per year, based on classification and length of service, paid sick & safe time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For employees based in Colorado, 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, up to 20 days of paid vacation per year, based on classification and length of service, 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For employees based in California, 8 paid holidays per year, up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO, paid sick time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.