Guest Service Specialist
Hersha Hospitality Management
Guest Service Agent
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Your Growth Path
Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager
Your Focus
- Immediately greet guests and offer to assist with their needs.
- Register and assign guests to hotel rooms.
- Establish methods of payment and verify credit.
- Make and confirm reservations.
- Compute bills, collect payments, and make change for guests.
- Transmit and receive messages, using telephones or the PMS system.
- Respond to guest requests in a timely manner.
- Receive and resolve guest complaints, elevating to supervisor if necessary.
- Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
- Perform bookkeeping activities, such as balancing accounts and conducting audits.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Your Background and Skills
- High School diploma or equivalent preferred.
- Previous customer service experience or equivalent training required.
- Knowledge of PMS systems preferred.
HHM Hotels Benefits and Perks
- Competitive wages for full time and part time opportunities
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Daily Pay
- Free Basic Life Insurance
- 24/7 access to TELUS Health, a confidential work-life resource.
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
What We Believe
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
Source: HHM Hotels
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Guest Service Specialist in Oklahoma City, OK vacancy
- ...Pine Street Inn Inc. in Jamaica Plain, MA is seeking a Relief Guest Services Specialist to support a safe shelter environment and directly care for guests on-site. The role focuses on responding to guest needs, helping move toward housing, and linking guests with housing...Suggested
Pine Street Inn
Oklahoma City, OK4 days ago - ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus...SuggestedDaily paidFull timePart timeImmediate startShift work
Hersha Hospitality Management
Oklahoma City, OK1 day ago - Socket.dev is seeking a Guest Services Agent to greet guests, register them, and assist with check-out while promoting hotel services. You will be responsible for handling payments, inputting guest information, and ensuring a smooth guest experience. The role requires...SuggestedLocal areaFlexible hoursNight shift
- Atrium Hospitality is seeking a night audit/front desk associate for the Oklahoma City Wyndham Grand. You will handle guest check-ins, post revenues, reconcile ledgers, and respond to guest needs between 11 PM and 7 AM. Basic accounting, Excel proficiency, and experience...SuggestedFull timeNight shift
- ...Guest Service Administrator Based in a world-class Dexterra camp facility, the Guest Service Administrator plays a critical role in both guest experience and site administration. This position goes beyond check-in and check-out and serves as a key support function to...SuggestedWork at office
- ...Desk Clerk for the Embassy Suites Oklahoma City Will Rogers World Airport. The role greets guests, checks them in and out, handles registrations, and provides concierge services with a focus on accuracy and courtesy. Ideal candidates have hospitality/customer service experience...
- ...company dedicated to delivering personalized eye care with outstanding patient outcomes. GENERAL SUMMARY: The Patient Services Specialist is responsible to create a positive patient experience by consistently exceeding expectations in customer service and patient...Work at office
Ascend Vision Partners
Oklahoma City, OK17 hours ago $2,500 per month
...URGENT HIRING: Skincare Sales & Guest Services Associate | Paid Training | Luxury Spa Compensation: $2,500/month base salary + commission On-Target Earnings (OTE): $60,000+ per year Job Type: Full-Time or Part-Time | Flexible Schedule | Weekend Availability Required...Full timePart timeFlexible hours- ...A prominent fast-food chain in Moore, OK is seeking a Guest Experience Leader to enhance guest satisfaction and manage front-line operations. The role requires effective communication skills, a humble demeanor, and a passion for helping others. Responsibilities include...Full time
McDonald's
Moore, OK4 days ago - ...in the Box in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding... ...to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist...Full timePart timeCurrently hiringImmediate startShift work
Jack in the Box
Oklahoma City, OKmore than 2 months ago - ...seeking an outgoing Food & Beverage Supervisor to lead servers, hosts, bartenders, and in-room dining while delivering exceptional guest service. A 6:30AM–12:00PM shift is available, with opportunities to grow within a professional hotel dining team. This role emphasizes...Shift work
Kaizen Lab Inc.
Oklahoma City, OK4 days ago $100k - $120k
...to innovate, be challenged and make an impact. Join our team and start your journey today! Job Description ? The Field Service Specialist III is a senior technical expert and field leader responsible for advanced commissioning, integration, and mentoring within Copeland...Full timeTemporary workFor contractorsStart working todayLocal areaRemote workFlexible hoursNight shiftCopeland
Oklahoma City, OK3 days ago$15 per hour
...Overview Position: Patient Service Specialist Location: Midwest City, OK Type of Employment: Full-time Schedule: Monday-Friday, Schedule Varies Compensation: Starting at $15.00/hour (pending experience) When patients enter our outpatient physical...Full timeWork at officeMonday to FridaySelect Physical Therapy
Midwest, OK3 days ago$40k - $50k
...Job Description Job Description Are you a hardworking, service minded leader with a real passion for the hospitality industry? Are... ...high ratio of return customers through great service Oversee guest services and resolve issues Coach and develop restaurant employees...HHB Restaurant Recruiting
Oklahoma City, OK3 days ago- ...Family Members. You'll create an environment where great food, great service, and great teamwork come together every day. You'll rotate... ...reduced college tuition pathways ~ Discounted Meals for You and a Guest ~ Wireless Service Discounts ~ Computer & Software Discounts...Weekly payTemporary workShift workNight shift
Whataburger
Oklahoma City, OK1 day ago $50k - $55k
...scheduling, inventory control, and people management. Candidates should have a strong owner's mentality and a passion for great guest service. Restaurant Manager Benefits: ~ Base salary between $50k-$55k based on experience ~ Strong bonus plan based on performance...Hourly payCasual workLocal areaNew Day Executive Search
Oklahoma City, OK14 hours ago$62k
...s a weeknight pizza and cocktail or a celebratory dinner, every guest experience is shaped by our team’s attention to detail, warmth,... ...Restaurant Manager who thrives on the floor, loves the energy of service, and believes hospitality is something you create, not just something...Shift workNight shiftWeekend workUmami Riot Experience
Oklahoma City, OK4 days ago$56k - $64k
...the overall operations Find, train, develop and recognize the best people Manage daily activities to ensure guests receive excellent customer service Demonstrate a strong awareness and concern for food quality and safety Adjust to multiple demands and shifting...Flexible hoursShift workJack in the Box
Oklahoma City, OK1 day ago- ...Franchisee) restaurant, your role is essential in driving a high-energy, guest-focused back-of-house environment. You are responsible for... ...new kitchen employees. Fill in where needed to ensure guest service standards and efficient operations. Prepare all required...
Twin Peaks
Oklahoma City, OK1 day ago $9.5 - $10.5 per hour
...Guest Service Representative/Events Person At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play...Hourly payCasual workFlexible hoursAfternoon shift- ...Position Summary : The Church's Restaurant General Manger is passionate about providing our guests a high quality, value oriented dining experience with friendly, quick, accurate service in a clean and safe environment. The RGM is responsible and accountable for all of the...All shiftsShift work
Churchs Chicken
Bethany, OK1 day ago - ...General Managers who can get people excited about making sure “every guest leaves happy.” Sound familiar? As a GM at Chuck E. Cheese, you’... .... Coach, teach and motivate team to maintain high quality Guest service and safety. Exercise excellent business skills and judgement in...Bi-weekly payFull timeTemporary workPart timeLocal areaShift work
3M HEALTHCARE
Oklahoma City, OK5 days ago $35 - $42 per hour
...time, enthusiastic, results driven and forward-thinking Security Service Technician to join our amazing culture. In this role, you will... ...that are typically less complex. Work closely with other specialists to cross-train on servicing existing customers by responding to...Hourly payFull timeLocal areaRemote workWork from homeNight shiftConvergint-4
Oklahoma City, OK1 day ago- ...business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers....Work at officeMonday to FridayShift work
Loves Travel Stops & Country Store
Oklahoma City, OK20 days ago $44.27k
...Commercial Bus Driver - Family Services Specialist III - H14C This position is located in Oklahoma City, Oklahoma. Annual Salary: $44,272.80 + Full State Employee Benefits Travel is occasional. Must possess a valid commercial driver's license and maintain required...Full timeWork at officeMonday to FridayOklahoma Human Services
Oklahoma City, OKa month ago- ...Job Description Job Description This position may be located in Tulsa or Oklahoma City, Oklahoma. Social Services Specialist Annual Salary: Level I H20A: $36,811.95 + Full State Employee Benefits Level II H20B: $39,571.76 + Full State Employee Benefits...Work at officeRemote work
Oklahoma Human Services
Oklahoma City, OK5 days ago $16.34 per hour
## Temporary Food Service Specialist-1Applylocations: Oklahoma Countytime type: Part timeposted on: Posted Todayjob requisition id: JR63475**Job Posting Title**Temporary Food Service Specialist-1**Agency**025 OKLAHOMA MILITARY DEPARTMENT**Supervisory Organization**Oklahoma...Hourly payFull timeTemporary workPart timeShift workWeekend work3 days per week- Oklahoma Military Department is seeking a Temporary Food Service Specialist-1 to support the Sooner Job Challenge program. The role involves daily mass meal preparation, sanitation, and serving for up to 100 people per meal, seven days a week, with compact hours and temporary...Temporary workPart time
- Town of Edgartown is seeking a Department Assistant for the Council on Aging to provide administrative, clerical, and customer service support to the department and the older adults it serves. This 35 hour/week role assists with day-to-day office operations, program registrations...Work at office
- The Oklahoma Military Department is seeking a Temporary Food Service Specialist-1 to support the Sooner Job Challenge program. This role handles daily food preparation for students, maintains clean kitchen areas, and serves meals seven days a week, under supervision and...Hourly payTemporary workPart time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Specialist. Be the first to apply!
Related searches
- health service specialist Oklahoma City, OK
- office service associate Oklahoma City, OK
- patient service specialist Oklahoma City, OK
- food service officer Oklahoma City, OK
- service administrator Oklahoma City, OK
- human services specialist Oklahoma City, OK
- honda service advisor Oklahoma City, OK
- public service officer Oklahoma City, OK
- services specialist Oklahoma City, OK
- office services specialist Oklahoma City, OK