Microsoft System Engineer

** No 3rd party recruiters. **

Job description

Ridge IT is seeking to hire a Microsoft System Engineer to support our solutions practice related to Cloud Technologies, Technology Implementations and Zero Trust Architecture. This position is 100% Onsite. The role will support project execution as a subject matter expert, develop and implement technology approaches, provide guidance to Ridge IT engineers and Project Managers, address tier 3 related technical issues and provide some Sales Engineer role support. The ideal candidate will have experience modernizing networks, deploying cloud technologies, and providing direct support to customers. This is a real opportunity for growth in the company while gaining exposure to cutting-edge technology. We are extremely customer focused, which means we work hard—individually and as a team—to constantly exceed customer expectations.

What we are looking for:

Ridge IT is seeking a professional who:

• Has great interpersonal skills and the ability to lead and manage multiple ongoing deployments
• Enjoys working with people and with leading technological solutions
• Has great customer service skills
• Capable of performing 100% of their work Onsite using the audio and video services available through Microsoft Teams
• Has a firm understanding of cloud technologies
• Has Tier-3 troubleshooting experience or similar enterprise-level experience
• Is seeking a long-term professional home with potential for career growth
• Understands that “if the company wins, I win!”

The position:

Projects/ Enterprise / Tier 3 Tech Work 80%

Sales-Engineer Support 20%

Your primary role in this position is providing subject matter expert support to Ridge IT Engineers and Project Managers. To own the technical approach and solution architecting. In this position, you will be expected to have a firm understanding of Azure, Microsoft 365, and other cloud technologies and solve complex issues related to IT modernization efforts and hybrid environments to our commercial and government customers. In addition:

• Supporting our sales teams with subject matter expertise and product demos
• Architecture and process development
• Scoping and approach development
• Stand up of test environments

The ideal candidate:

• Has a fearless approach to technology,
• A passion for new technology and activity learns and researches outside of work,
• Expert, used to being the go-to person,
• Demonstrates expert, analytical, seasoned troubleshooting skills and SaaS experience,
• Has strong organizational skills and the ability to multitask,
• Has excellent written and oral communication skills, and
• Is able to work towards a deadline independently and with minimal oversight.

The work:

• Subject matter for Azure, Microsoft 365, and other clouds technologies
• Guide team members and Implement Zero Trust methodologies
• Provide guidance and remediate audit findings
• Architect and design complex networks (cloud, hybrid)
• Best practice security configurations
• Provide sound technology direction
• Troubleshoot complex issues
• Streamline approaches to tasks and problems.
• Set up and configure SaaS offerings.
• Provide specialty support to the implementation and sales teams.
• Become experts on Enterprise Cyber Security solutions offered by Ridge IT
• Support Sales as a Lead Technical resource in presentations

Specific Skills:

• Firm understanding of Zero Trust methodologies
• Solid understanding of network principals
• Advanced Trouble Shooting
• Solving Connectivity Issues
• Demonstrated experience with Cloud/SaaS Technology
• Demonstrated Migration Experience
• SAML or another modern authentication protocol
• Azure
• Azure AD expert
• Office 365 – Exchange, OneDrive, SharePoint Admin, File Storage
• At least basic knowledge of Intune
• At least basic knowledge of Autopilot
• PowerShell
• Knowledgeable in TCP/IP, DNS Records
• Some Security Knowledge

Added Bonus Skills:

• AWS
• MAC / IOS
• Knowledge of ICAM solutions
• Knowledge of Audits and Remediation Activities

We recognize that we are on the cutting edge of deploying and leveraging many technologies that support modernization and Zero Trust. We will provide additional training to support our unique offerings and requirements to the chosen candidate.

Qualifications:

• 15+ years of experience with consulting or technology
• 10+ years of experience in client-facing roles
• Excellent ability to multitask and prioritize a workload
• Strong analytical and problem-solving skills
• A strong drive towards quality, efficiency, problem solving, and timeliness
• Bachelor's degree preferred
• Industry certifications preferred
• Office 365: 3 years (Preferred)
• SAAS Technology: 5 years (Preferred)
• Cyber Security: 3 years (Preferred)
• PowerShell: 3 years (Preferred)
• Intune: 3 years (Preferred)
• Microsoft DLP: 3 years (Preferred)
• Azure: 5 years (Preferred)
• Azure AD: 5 years (Preferred)
• MDM: 3 years (Preferred)
• Autopilot: 2 years (Preferred)