Technical Business Analyst

Responsibilities of business analyst role include but are not limited to:

• Creating, presenting and maintaining user stories, acceptance criteria, demo expectations and design documents in DHS defined systems.

• Creating/documenting, tracing, maintaining, prioritizing, and assessing changes to business processes and the associated requirements

• Working closely with key decision makers, systems owners and end users in support of core processes and critical business objectives

• Conducting research to obtain data, analyzing problems to advise and recommend solutions

• Querying and analyzing data to determine solutions, such as installation of alternate methods and procedures, changes in processing methods and practices, or redesign of products or services

• Advising client or department heads on alternate methods of solving needs or problems, and recommending specific solutions

• Working within an agile methodology framework with a focus on delivering value and adjusting rapidly to produce the most effective outcome

• Working closely with all IT organizations and driving projects to successful completion

A successful candidate for this role is expected to possess the following skills and experience:

• Excellent interpersonal, verbal and written communication skills and the ability to interact with a diverse group of team members, including executives, managers, IT professionals, and subject matter experts

• Experience in process mapping, group facilitation, data gathering and analysis, and phases of project life cycle (requirements gathering, design, development, deployment, training, and measuring effectiveness.)

• Experience delivering software as part of an agile delivery team

• Strong ability to work effectively within time constraints, changing priorities, and independently

• Proficient in Microsoft Office Suite including Excel, Word, PowerPoint and Visio

• Experience with requirement gathering software such as Azure DevOps, TFS, JIRA, or RTC.

• Analyze business strategy and user needs, document specifications, and translate business objectives into proper system requirement specifications

• Guide business customers through business case development for new applications/functionality, including cost / benefit analysis and risk / impact analysis

• Understanding of how to deliver value through realizations of benefits, avoidance of cost, identify new opportunities and modernizing the organization

• Focus on continuous improvement for both the business process and the underlying technologies and system support

• Strong ability to decompose complex concepts into smaller tasks while maintaining end-to-end business process focus

• Work closely with other Business Units to identify and deliver Enterprise value

• Experience providing consulting services to governmental entities

• Skilled at consulting with executive-level stakeholders to define business needs or problems

Requirements

• Experience working on large, complex IT systems (8 years)

• Experience eliciting requirements, writing user stories and design documents, defining acceptance criteria, testing outcomes, and facilitating communication between business stakeholders, developers, and project teams. (8 years)

• Experience with SDLC procedures and system development methodologies. (8 years)

• Experience managing stakeholder expectations and priorities. (8 years)

• Experience working within a project governance structure (methodology, required templates, and reporting). (8 years)

• Excellent task management skills. Ability to balance and manage multiple tasks, with changing priorities, in a cross-functional environment. (8 years)

• Ability to prioritize and manage multiple projects, and project activities, simultaneously, while meeting established deadlines. (8 years)

• Experience with Microsoft development platforms and software. (8 years)

• Experience in an Agile environment. (6 years)

• Experience with Application Lifecycle Management [ALM] tools; Microsoft's Team Foundation Server (TFS), Visual Studio Team Services (VSTS), Azure DevOps (ADO), Atlassian's Jira, IBM's Rational Team Suite (RTC). (5 years)

• Working experience with Microsoft SQL Server Management Studio or other relational database software. (5 years)

• Familiarity with advanced information management practices, data modeling standards, and/or architecture design and analysis. (3 years)

• Bachelor's degree in management information systems, Business, or related field, and/or relevant experience (8 years)