Fulfillment Coordinator

Job Description

Job Description

Position: Fulfillment Coordinator

Location: Brentwood, TN (On-site)

Monogram Health is seeking a detail-oriented, reliable Fulfillment Coordinator to support daily shipping, receiving, and inventory operations at our Brentwood location. This hands-on role is essential to ensuring that supplies and equipment are accurately received, organized, and shipped to Monogram’s clinics, clinical teams, and corporate offices.

The ideal candidate is process-driven, thrives in a fast-paced environment, and takes pride in accuracy and efficiency. You will work closely with the Fulfillment Manager and other Fulfillment Coordinators to keep daily operations running smoothly.

• Prepare and ship outgoing packages via FedEx, UPS, and other carriers according to schedule.
• Receive incoming deliveries; inspect for accuracy and quality and reconcile against packing slips and POs.
• Log incoming and outgoing shipments and notify relevant stakeholders of delivery status.
• Maintain a clean and organized receiving/shipping area to ensure safety and efficiency.
• Help troubleshoot shipping issues or delays and escalate as needed.

Fulfillment Operations:

• Pick, pack, and prepare orders accurately and efficiently for shipment.
• Replenish inventory in fulfillment zones based on usage and min/max thresholds.
• Help monitor usage patterns and flag low stock or anomalies.
• Participate in physical inventory counts and daily cycle counts and contribute to ongoing process improvement initiatives.
• Maintain cleanliness, accuracy, and organization across fulfillment zones and storage areas.

• Minimum of 2 years of experience in a warehouse, fulfillment, or shipping/receiving role.
• Familiarity with common shipping systems (FedEx Ship Manager, UPS WorldShip, etc.).
• Attention to detail and pride in getting the little things right.
• Ability to frequently lift and carry up to 50 lbs. and be on your feet for extended periods.
• Working knowledge and prior use of basic software tools (e.g., MS Office Suite)

• Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts
• Financial & Retirement Support – Competitive compensation, 401k with employer match, and financial wellness resources
• Time Off & Leave – Paid holidays, flexible vacation time/PSSL, and paid parental leave
• Wellness & Growth – Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts

Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.

Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home.

Monogram Health’s personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum.